After restoring exchange Database to a new server I am unable to reconnect the mailboxes to the users.

Posted on 2009-07-12
Medium Priority
Last Modified: 2012-05-07
I restored the exchange database on a new server using NTbackup. All of the mail boxes were restored to the new exchange server. The problem is that all but a handful will not reconnect to the user.

When I select exchange tasks, reconnect; it does not show any users to select from. If I type out he users name I get an error stating user not found. Is there something I need to do in Active Directory after the restore? This is a new SBS 2003 server, none of the users have logged into their accounts yet.
Question by:MJcouture
LVL 30

Accepted Solution

Britt Thompson earned 2000 total points
ID: 24834378
Make sure the available users don't already have exchange attributes. You may need to go to the user in AD > right click > Exchange Tasks > remove Exchange attributes > then, go and try to reconnect the mailboxes.

Or, try creating a new user without any Exchange attributes and see if the user is available to attach it to.

Author Closing Comment

ID: 31602572
THank you for the quick response! That was the problem. Thank you again.

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