I have customer that has never created a password at login though when she tries to login it's asks for a password. If you try logining in whithout putting anything in the box and just click enter it will not login. I tried to start in safe mode and use the admin account it still needs a password. I started to the bios screen no passwords have been selected.
The pc is a sony viao laptop model vgn-fs715p/w. I need some ideas of how to bypass the problem I can take the hard drive out and put it on another system if necessary.