I ran an uninstall earlier to make sure that there wasn't another version of the player on my computer, but that didn't help. I've used Adobe troubleshooting as much as it is going to help me. I've running Windows Vista on an HP computer. I did allow ActiveX to run freely on my computer, but nothing I do seems to work. Please let me know if anyone knows how to fix this problem. It is extremely irritating not to be able to watch videos on the Internet from my own computer. Thanks!