your current security settings do not allow this file to be downloaded

SBS2008 when trying to download a file from Microsoft we get tehis message:
"your current security settings do not allow this file to be downloaded"
The option 'Enabled Protected mode' is greyed out.  How can we relax security on this server to allow downloads of this nature?
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

just add the url to trusted zone.
yep correct, in detail:

mti-support--IE Tools|Internet Options|Security tab|Internet Zone and set the slider to Medium.  Or you can go a step further in the Security tab --see post #2 here

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
mti-supportAuthor Commented:
mti-support--You are welcome.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Web Browsers

From novice to tech pro — start learning today.