Solved

Tape Drive is not detecting

Posted on 2009-07-12
3
602 Views
Last Modified: 2013-12-01
We installed BackupExec 12.5 on Windows 2000 Advanced Server with SP4. At the time of installation the HP Tape device was attached with the backup server and we also able to take backup on that tape device using BackupExec. Now we replaced the Tape Drive with a new HP Tape Drive (the drive model is different with the old one). In the Device Mangater I am able to view the driver, but it is not coming under Device in BackupExec Management Console and that's why we are not able to take backup on that device. Need your help to solve this problem

Also the backup rate is very very slow and for taking backup of 4 GB data it is taking almost 2 hours.

0
Comment
Question by:hchabria
  • 2
3 Comments
 
LVL 12

Expert Comment

by:TapeDude
ID: 24838693
You will probably need to use the Symantec driver for this device. Have you tried downlaoding/installing it?
0
 

Author Comment

by:hchabria
ID: 24860166
Hi TapeDude,

Sorry for late response. Could you please tell me how to install Symantec driver for that tape drive?
0
 
LVL 12

Accepted Solution

by:
TapeDude earned 500 total points
ID: 24861519
Go to Symantec's website. Fine the driver for that drive (it'll be under here somewhere:

     http://www.symantec.com/business/support/all_products.jsp

Then, in Computer Management->Device Manager, right click the drive and select "Update Driver", then follow the instructions to update from a list or specific location (ie, your downloaded driver)
0

Featured Post

Comprehensive Backup Solutions for Microsoft

Acronis protects the complete Microsoft technology stack: Windows Server, Windows PC, laptop and Surface data; Microsoft business applications; Microsoft Hyper-V; Azure VMs; Microsoft Windows Server 2016; Microsoft Exchange 2016 and SQL Server 2016.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Replication has always been one of those technologies that people run scared from. The main reason is usually cost. When you think of replication, your mind drifts to solutions that replicate from one disk frame to another using block level technolo…
How to fix error ""Failed to validate the vCentre certificate. Either install or verify the certificate by using the vSphere Data Protection Configuration utility" when you are trying to connect to VDP instance from Vcenter.
This tutorial will show how to configure a new Backup Exec 2012 server and move an existing database to that server with the use of the BEUtility. Install Backup Exec 2012 on the new server and apply all of the latest hotfixes and service packs. The…
This tutorial will walk an individual through setting the global and backup job media overwrite and protection periods in Backup Exec 2012. Log onto the Backup Exec Central Administration Server. Examine the services. If all or most of them are stop…

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question