Some one at work gave their Treo to their kid and it got the PIN wrong lots of times. Now she's locked out. I can see the device in Exchange 2007 management console but there is no recovery password displayed. I can see the recovery password for other devices so I know it is set up right. I think her phone is not syncing. Is there a way to make it sync without being able to get past the PIN? Then I can reset the PIN without having to do a hard reset.