Solved

Windows Mobile ActiveSync Pin Lock Out

Posted on 2009-07-12
2
1,176 Views
Last Modified: 2013-12-05
Hello,

Some one at work gave their Treo to their kid and it got the PIN wrong lots of times.  Now she's locked out.  I can see the device in Exchange 2007 management console but there is no recovery password displayed.  I can see the recovery password for other devices so I know it is set up right.  I think her phone is not syncing.  Is there a way to make it sync without being able to get past the PIN?  Then I can reset the PIN without having to do a hard reset.

Cheers
Tom
0
Comment
Question by:TomMonkey
2 Comments
 
LVL 1

Accepted Solution

by:
WavyGravy earned 500 total points
ID: 24839252
0
 

Author Comment

by:TomMonkey
ID: 24853924
Thanks WavyGravy,

How someone can get a very simple PIN wrong 8 times is beyond me...
0

Featured Post

How to improve team productivity

Quip adds documents, spreadsheets, and tasklists to your Slack experience
- Elevate ideas to Quip docs
- Share Quip docs in Slack
- Get notified of changes to your docs
- Available on iOS/Android/Desktop/Web
- Online/Offline

Join & Write a Comment

Exchange server is not supported in any cloud-hosted platform (other than Azure with Azure Premium Storage).
Learn to move / copy / export exchange contacts to iPhone without using any software. Also see the issues in configuration of exchange with iPhone to migrate contacts.
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…
Windows 8 came with a dramatically different user interface known as Metro. Notably missing from that interface was a Start button and Start Menu. Microsoft responded to negative user feedback of the Metro interface, bringing back the Start button a…

758 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

19 Experts available now in Live!

Get 1:1 Help Now