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Windows Mobile ActiveSync Pin Lock Out

Posted on 2009-07-12
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Last Modified: 2013-12-05
Hello,

Some one at work gave their Treo to their kid and it got the PIN wrong lots of times.  Now she's locked out.  I can see the device in Exchange 2007 management console but there is no recovery password displayed.  I can see the recovery password for other devices so I know it is set up right.  I think her phone is not syncing.  Is there a way to make it sync without being able to get past the PIN?  Then I can reset the PIN without having to do a hard reset.

Cheers
Tom
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Question by:TomMonkey
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WavyGravy earned 2000 total points
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by:TomMonkey
ID: 24853924
Thanks WavyGravy,

How someone can get a very simple PIN wrong 8 times is beyond me...
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