Outlook Web Access does not sync properly with Exchange
Posted on 2009-07-13
We are using Microsoft Exchane 2007 on a Windows 2003 server. Our company standard is to use OWA for mail access. We operate a single server setup.
One of my users has supplied me with a large .pst file that he wanted me to upload to his account. I configured an account directly with Exchange in Outlook 2007 and then opened the .pst file. I was able to copy the files from the .pst to his Exchange mailbox, which took over an hour.
The problem is that not all of the emails are visible to him in OWA. Some sub-folders are complete and others are only partial. The synchronisation action does not seem to catch up properly. I did the import on Friday and it is now Monday morning so I think the server has had enough time to do this.
Even when I delete some emails from his Exchange mailbox, the changes are not reflected in OWA.
The .PST file is 4.4gb so I wonder if it was too much for it at one go. Should I do it folder by folder?
Any assistance would be welcome, my user is not too happy.