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IBM Lenovo Wireless Adapters take longer than normal to activate

Posted on 2009-07-13
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Last Modified: 2013-11-12
I have found this same issue on a couple  of IBM/ Lenovo laptops with inbuilt wireless adapters in them.  It could be a coincidence though.  I find that after the laptop boots to the desktop, it generally takes about another minute for the wireless adapter to activate and then look for the wireless service.  It is happening on two laptops that I have seen.  There is nothing special installed on the alptops only the usualy IBM/Lenovo software as well as one has Norton Antivirus 2009 and the other Symantec Antivirus Corporate edition.  Everything else is normal in MS Office, maybe itunes as well.  They are both connecting to normal home wireless networks.  The wireless services work, but there is a definite lag there between when the computer boots to the desktop and when the wireless actually starts and connects to the network.
Within this time there may also be a "no firewall is turned on" message come up.  But then the firewall is turned on, so I am presuming this is a timing thing between when it looks for the firewall and when it actually activates the windows firewall.
Does anyone know why this would be.
If anyone knows why the wireless is taking longer than usual to connect any info would be appreciated.
Thanks
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Question by:mbelletty
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by:mutahir
ID: 24838070
Try disabling the AV and see if it takes this long to activate
2nd try would be to remove and re-install the drivers
also, try removing all the wireless profiles you have saved ;
 
I faced this with vista and it used to exactly as you mentioned ; I used to go into network sharing centre > manage wireless networks and remove profile and then it will activate straight away.
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by:mbelletty
ID: 24854822
I uninstalled the A/v, updated the wireless drivers with Lenovo System update and removed all preferred networks, except the one I wanted.  In fact deleted that one as well asn re=created it.

Still no better at startup.  The system seems to lag for about 45 seconds before both the wired and wireless adapters all of a sudden kick in, then then wireless connectes immediately.  But there is a definite lag there before these two adapters kick in
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by:mbelletty
ID: 24884818
Another thing I have noticed is that the local area connection on my PC, which is a generic PC, starts up near last of all items.  It also takes about 30 - 45 seconds longer to start than everything else.  I have tried turning off the Firewall and a/v status alerts on Windows, but that does not help.  Have tried uninstalling A/v and that does not help.
Is there a way of priortising the Local Area COnnection to start first in Windows?
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by:mutahir
ID: 24887061
45 seconds lag can happen ; I am using windows 7, vista and whenever I reboot it does takes 20 seconds or so for the wireless to kick in ;
what is the configuration of the machines : RAM and Operating System ; it may be the services bind to these adapters have to be initialized after Norton/Symantec initializes properly.
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by:mbelletty
ID: 24891761
One laptop I have is an IBM T43 with Mobile Pentium 2.0GHZ and 2GB of RAM, my PC is a Hyper Threaded 3.00ghz with 1 GB RAM.  The computers seem to connect really well when they have a fresh install but the more software you put on it seems the slower it takes to activate the network adapter services.  Mind you a client laptop I have recently delivered is a Lenovo R500, brand new, Core2Duo, 2GB RAM and it seemed to take about 45 seconds to a minute from new.  I can only presume it is the Norton A/V and or the Lenovo accessory software that is put on there that slows it down!!

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by:John Hurst
ID: 24891820
Some thoughts:
1. I have Symantec Corporate AV on my T61 and it does not slow down anything.
2. Is Access Connections installed? I cannot tell. But if you do, go to Location Switching and make sure only one wireless profile is selected. Also, if it is installed, go to Network Properties -> Manage Wireless Networks, and ensure there are no superflous (unused) profiles in here. There are two places to look for profiles and you reflected just one that I could see.
3. Are these computers on a domain?
4. With respect to adding software (and VMware), I did not / do not have this problem on my retired T41, or my current T61p. I have VMware and lots of software on both. Make sure though, that by and large, automatic updates are turned off on most applications. Today every application wants to run home to mommy on startup and it causes any PC to slog.
... Thinkpads_User
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by:mutahir
ID: 24898913
This does seems to be the software and services which tend to slog the laptop when it boots up.

Do a fresh install and just install drivers for your network card and see what happens.
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by:mbelletty
ID: 24945283
Do you mean a fresh install of the whole PC.  I was hoping not to have to do this.  The PC's work totally fine other than the excess time it takes for the wireless adapter services to start up.  It is happeneing on a few machines and not just lenovo machines.  I timed it on an IBM T43 laptop.  It takes 1 minute after the PC has started up to the desktop.  Then the wireless adapter starts in the taskbar and we can then access the internet.

I have uninstalled the anti-virus to rule that out.  I have updated the networks drivers to rule them out.  I have done a defrag and disc check.  Still no change to the wireless lag
Any other ideas?
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by:John Hurst
ID: 24945391
I think I have read here (I read through again) that any PC (Lenovo, generic, whatever) starts up properly and sees the desktop, and then takes about 1 minute for either wired or wireless to kick in.

Do I have that correct? In which case it may somehow be something with your router. I would consider doing a firmware upgrade to your router and then reset it.  I am not sure what else to suggest because of the picture you have painted. .... Thinkpads_User
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by:mutahir
ID: 24945928
I would agree with thinkpads_user as it can be your router ; try firmware upgrade and see if that helps
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by:mbelletty
ID: 24957134
updated the router firmware.  No good.  I doubt it is the router.  I have installed one brand new Lenovo recently in a clients house with a brand new Dlink modem/ router.  It does the same thing, takes about 45 seconds to a minute after booting to desktop to activate the network adapter.
I updated all software on this laptop too.

Still scratching my head!

I do have a Lenovo netbook here at the moment and the network adapter on that starts within 10 seconds of bootup.  I find they do that initially, but then something has them stall after not long.

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by:John Hurst
ID: 24957172
There are many variables involved here.

Try something with the router that has been just updated with firmware:

Pick one laptop (one taking a long time to get a connection). Set it so that it will not try to access a wireless signal (delete the wireless profiles, but make a record of settings first). Turn it off. Disconnect any wired connections. Start it up. Wait until it fully starts (2 to 3 minutes). Presumably at this point there is no internet connection, nor is it trying.

Now connect a wired ethernet cable to the router. Please let us know if this takes 1 minute to get a connection.

What is the point of this test?  I want to know if you are combining start up time with connection time. If combined, then the times you describe are not unrealistic. If it takes 1 minute or nearly 1 minute in my test above, then something appears to be amiss.

... Thinkpads_User
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by:mbelletty
ID: 24957255
OK, deleted the wireless profile set in there.  Restarted, still one minute gap between when most things started and the network adapters activated.
then disabled the wireless device and restarted. Still one minute gap until the network adapter activated.
if i unplug the network cable then plug it in again, the connection is instant.

I was thinking maybe the Windows Security center checks (firewall and a/v) stalls the pc for the minute. I have disabled the two warning balloons about firewall is disabled and no a/v.

Windows fireall is enabled and i am currently putting symantec a/v back on now.
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by:John Hurst
ID: 24957307
Your results suggest:
1. Probably not the router (instant connect on the last test).
2. Probably not the ethernet drivers or network stack (instant connection on the last test).
3. Since a new laptop doesn't have this problem (your first post of today), then it starts to appear to be something in the setup.

I am not sure what to point at. As I noted a while back, I do nto see any abnormal connection delays on my T61, but it does take about 3 minutes for the machine to fully start. I start a lot of stuff, so I understand and accept this time frame. But wireless / wired connections are fairly fast (6 or 7 seconds in the total scheme of things).

Since you are reinstalling Symantec A/V, make sure Windows Firewall is OFF and make sure Security Centre knows that all is well (or set it not to check).

... Thinkpads_User
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mbelletty earned 0 total points
ID: 24957943
I have had a Lenovo Sl500 delivered to me today for a client, so I will run some tests on that new set-up and see if I can get the network adapters to slow down on that.

Thanks for your help to date!
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by:mbelletty
ID: 25437748
Hi All

After doing some more work on this issue I have found the problem.
The common denominator I have found with this issue on the systems I have witnessed is that all of them connect to a HP Printer with ethernet connectivity.  I have an HP J6480 all-in-one and my 2 pc's connect to it via ethernet.  I found that at PC start-up it starts a service called hpqcxs08 using the file path C:\WINDOWS\system32\svchost.exe -k hpdevmgmt.  This service takes about 45 - 90 seconds to start and in fact in the event viewer description box it states:
The description for Event ID ( 0 ) in Source ( hpqcxs08 ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Service started.

It does not show as an error.

What I found was that if i disabled this service, the PC boots up and the network connection starts up almost instantly during the start-up process.  There is no lag time at all.  The only issue with disabling this service is that if I want to scan something using the HP all-in-one an error comes up saying the device could not be found.

Obviously the PC has the hpqcxs08 service has to start before the network adapter service starts.

Has anyone else had experience with this HP service?  is there a work around I can use whereby the service will not create a lag time at startup for the network adapter but I can still use the scanner.

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