only domain admins are able to print to the dell printer

hi all

I am running a terminal server on server 2003. one of our remote site uses dell 2335dn printer on their site(setup as a network printer using IP address). I want them to be able to print anything on their local printer from remote desktop (while working on the terminal server).

I have installed the driver on terminal server but when I login as a domin admin from their pcs on my terminal server, the printer works fine. I can print anything. but when non admin user logs in from their machines they can see the printer but can't print.
Error is "windows cannot prin t due to a problem with the current printer setup"

We also have a HP printer installed in the same manner (network printer) but it works absolutely fine for the non admin users as well.

It looks like some security issue but I not sure.
Please help

many thanks
sivanand_mAsked:
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dexITCommented:
Is Everyone added to security (permissions) on the printer (share)?
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sivanand_mAuthor Commented:
hi dexIT
yes everyone is added in the security permissions.
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Darkstriker69Commented:
Does you user have full access (write and modify) to the following folders on the server?

C:\WINDOWS\system32\spool

C:\WINDOWS\Temp
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sivanand_mAuthor Commented:
hi darkstriker69
I have tried giving the users full access to spool and temp folder but still no success.
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Darkstriker69Commented:
Typically this is caused by users not having permissions to create the spool file, you could try going to properties on the printer, go to advanced and select "Print directly to the printer" instead of spooling. If this corrects your problem you can continue to print without spooling or figure out where the spool file is being created and correct the permissions.

Hope this helps
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sivanand_mAuthor Commented:
Hi Darkstriker69

I have given all users full access to spool folder in windows/system32.
aslo in printer permission, everyone has full control for the printer on the terminal server.
I have also tried printing direcctly to the printer (without spooling) but still no luck.

please help
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Darkstriker69Commented:
Well, if you are sure that your users have full permissions to the spool folder in windows/system32 and all its files and subfolders contained, you can try the fixes listed here

http://support.microsoft.com/kb/329845

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sivanand_mAuthor Commented:
hi Darkstriker69

thanks for all your help man.
I have tried everything in the books but still no luck.
followed the microsoft article but bloody printer in still not playing ball.

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CanalInsCommented:
We have the exact same issue! Unless that particular user has the "Manage printers" permission on that printer, they are unable to print at all to it!

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