Solved

I need help troubleshooting a Remote Desktop setup

Posted on 2009-07-13
7
356 Views
Last Modified: 2013-11-21
Machine to be remoted into:
Windows XP Media Center Edition
Hughes Net Sat Modem

Access Machine:
Windows XP Home Edition
Linksys Wireless Router

First off, Is this possible with these OS's? If so would someone please step me through the setup - When I enter the remote system's external IP address into the "Computer" field of the local RDP app, I get a Server 2003 x64 system to log into (not the correct system).  Thanks!
0
Comment
Question by:CCSWilk
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
7 Comments
 
LVL 3

Expert Comment

by:betty85
ID: 24839714
For a start, XP Home doesn't have remote desktop installed (there are ways to get it, but not like an add/remove option). also, if you're getting sent to a 2003 server interface, make sure the port forwarding on your modem is going to the right place, evidently it works but is forwarding to another machine - does the remote site have a 2003 server?
0
 
LVL 1

Author Comment

by:CCSWilk
ID: 24839790
Thank you for your response - The remote site doesn't have a 2003 server - only a home computer directly connected to a Hughes Net Sattelite modem (no router) running XP Media Center Edition - I'm curious about the XP Home part because I'm able to remote into my work system from the local or XP Home system, through my work VPN - Since this worked, I was hoping to be able to set up a way to remote into my family computer (witout setting up a VPN) - Thanks again
0
 
LVL 3

Expert Comment

by:betty85
ID: 24839866
that's rather odd that you're getting to another machine that doesn't exist at that site - you say you enter the remote IP - does your home setup have a static IP address? does your Hughes modem have port forwarding setup?

Just to be clear, you're at a third site and you can VPN to work from it, and once connected via VPN, you can remote desktop to your work PC, and you'd like to be able to do the same, but to your home PC, without the VPN?
0
MIM Survival Guide for Service Desk Managers

Major incidents can send mastered service desk processes into disorder. Systems and tools produce the data needed to resolve these incidents, but your challenge is getting that information to the right people fast. Check out the Survival Guide and begin bringing order to chaos.

 
LVL 1

Author Comment

by:CCSWilk
ID: 24840293
Thanks - Dynamic IP at the remote system-  I'm getting the remote IP from the web (whatismyip.com) - I did not see a port forwarding setup option on the Hughes Net modem page - Only Information - No configuration settings- I'm wondering if Hughes Net is natting their addresses and I'm getting stuck at their Windows 2003 server - And yes, that is exactly what I am trying to do (the second part)  Thanks again for your help!
0
 
LVL 3

Accepted Solution

by:
betty85 earned 500 total points
ID: 24847150
so at the remote site you've browsed whatismyip.com and you're using that IP you've found on your local (XP Home) machine. it's always a good idea to get some sort of Dynamic DNS solution and set that up on your modem/router to be safe, so that you'll never potentially get the wrong IP. i'd suggest you open yourself a free DynDNS account to set yourself up an dyndns IP, however if your Hughes modem has not config options you're going to struggle! is there no way Hughes can provide you with another modem that has configuration capability? alternatively i suppose you could speak to them and ask where port 3389 is being sent?
0
 
LVL 1

Author Closing Comment

by:CCSWilk
ID: 31602820
Thnk You for your help
0

Featured Post

The Ultimate Checklist to Optimize Your Website

Websites are getting bigger and complicated by the day. Video, images, custom fonts are all great for showcasing your product/service. But the price to pay in terms of reduced page load times and ultimately, decreased sales, can lead to some difficult decisions about what to cut.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Welcome to my series of short tips on migrations. Whilst based on Microsoft migrations the same principles can be applied to any type of migration. My first tip Migration Tip #1 – Source Server Health can be found here: http://www.experts-exchang…
When you start your Windows 10 PC and got an "Operating system not found" error or just saw  "Auto repair for startup" or a blinking cursor with black screen. A loop for Auto repair will start but fix nothing.  You will be panic as there are no back…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
In this video we outline the Physical Segments view of NetCrunch network monitor. By following this brief how-to video, you will be able to learn how NetCrunch visualizes your network, how granular is the information collected, as well as where to f…

729 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question