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IE8 uninstall causing problems.

Posted on 2009-07-13
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Last Modified: 2012-05-07
Following removal of IE8, accessing a secure website now comes up with an error of "This site is secured using 128-bit SSL encryption".  Upon clicking on the error to further investigate it says the reason the site cant be accessed is because access is denied. Ive tried adding the site to my trusted sites but it gives an error of "The site you specified already exists in another zone.  Please remove the site from that zone before adding it to the current zone".  The site is in no other zone, ive even gone into regedit and removed it from HKCU/......zone map/domains.

Any help or advice would be muchly appreciated.

Thanks
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Question by:MiddlesbroughPCT
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Expert Comment

by:akrdm
ID: 24839863
I would check the addon manager and make sure there is not some addon for the stie that has been disabled.  I would also try a repiar or an uninstall and then reinstall of IE7. These are a few suggestions hope it helps.
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by:MiddlesbroughPCT
ID: 24847307
Thanks for the reply, however, ive had a look and there are java add-ons (which are needed) which are enabled.  So i dont think that's the problem.  The IE version is only 6 as well as 7 doesnt work with the website thats being accessed.

Short of rebuilding the the machine i'm really struggling for an answer.

Thanks
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by:akrdm
ID: 24858979
So you stated in the opening question that IE 8 had been removed.  It looks like from your last post that IE 7 has also been removed, is this correct?  

One thing you can try is go to the site that does not work and see if you can right click and accept the security certificate.  You could also make sure that popup blockers are turned off so that if there is a certificate it's trying to install via a popup it won't be blocked. Just some suggestions to try (still trying to research the issue for you as well).
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by:akrdm
ID: 24859084
Here is a site that might help you, especially if you are using IE 6. One of the second or third items on the list for IE 6 was to download the high encryption pack for internet explorer (can check the encryption on IE by going to help and about IE).  Hope these help let me know please.

http://www.duxcw.com/faq/win/xp/secure.htm
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akrdm earned 500 total points
ID: 24859132
The following site also has some good suggestions (applying more to IE 7 I believe).  Some of these may be the same as the first site but still good things to check.

http://www.bleepingcomputer.com/forums/topic41067.html
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