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How do I stop Remote Desktop from  auto logout

Posted on 2009-07-13
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Last Modified: 2012-05-07
User settings in sessions tab are set to never, never, never but Remote Desktop still auto logs out the users after 10 minutes.
My configuration is somewhat more complex in that my thin clients straddle two terminal servers.  The primary login to "server1", the DC, and then all application icons on Server1 transfer the users to "Server2", a member server, via RDP as well.  The login credentials are not the same for both servers.  The "second" login set are based upon the application that is being selected but these users again are setup on "server2" under the sessions tab as never, never, and never?  Do I have to add the second user set to the DC - and if so why?  Doesn't the second server 2003 control its on remote desktop?  This configuration is such to achieve speed, which it does!

Thanks in advance/
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Question by:saahg
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3 Comments
 
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Expert Comment

by:arnold
ID: 24851397
Double check the GPO to make sure you do not have a terminal server force logout option versus disconnect.

Run gpmc with or Resultant set of policy on the Terminal server to determine which policies are applied.
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Expert Comment

by:mojopojo
ID: 24875181
Agreed: Check which GPOs are applied to your Terminal Server with Resultant Set of Policies (RSoP).

You'll find the settings here:

Computer Configuration - Administrative templates - Windows Components - Terminal Services - Sessions
"Set time limit for disconnected sessions"
"Sets a time limit for active Terminal Services sessions"
"Sets a time limit for active but idle Terminal Services sessions"
"Terminate session when time limits are reached"

Here is a rundown of all the Terminal Session GPO settings and what affect they will have on your users remote sessions:

http://technet.microsoft.com/en-us/library/cc753112(WS.10).aspx
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saahg earned 0 total points
ID: 24879115
Spent 6 hours on support with Microsoft yesterday - all of these switches was set including new keys added in the registry - no cigar.  What finally solved the problem was negating the screen saver loading to the Thin Clients upon initial login.  All your have to do is ALL you have to do!!

Thanks for the suggestions.
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