help syncing mail 4 exchange with sbs 2003
hi all,
i'm trying to connect my phone to out sbs 2003 exchange with mail4exchange but keep getting the error
invalid mail for exchange xcredentials. check credential settings.
now the credentials are username = username i enter when in the office.
password = password i enter when in the office.
domain = static ip of the internet connection with port forwarding to the server.
now is there anything i can try to resolve this because as far as i can see everything should connect??
many thanks in advance,
Matt.
i'm trying to connect my phone to out sbs 2003 exchange with mail4exchange but keep getting the error
invalid mail for exchange xcredentials. check credential settings.
now the credentials are username = username i enter when in the office.
password = password i enter when in the office.
domain = static ip of the internet connection with port forwarding to the server.
now is there anything i can try to resolve this because as far as i can see everything should connect??
many thanks in advance,
Matt.
Saakar
what are the authentication settings for /Exchange VDIR?
What is the Make / Model of the phone?
Have you tested your server configuration on https://testexchangeconnec
Use the Exchange Activesync test.
Have you tested your server configuration on https://testexchangeconnec
Use the Exchange Activesync test.
ASKER
hi there thanks for the replies.
sorry it hought is added the phone is a n96.
ok i went to the link you provided and entered the following
> selected exchange active sync
filled in the details and the connectivity failed on testing the ssl certificate. now the domain name
Host name mail.<ourdomainname>.com does not match any name found on the server certificate CN=<differnetdomainname>.c
now to just fill in the DNS that points to our static ip is e.g. mail.our-company.com. however the differnet domain name on the server is simply ourcompany.com (i.e. without the -).
any ideas on how i get around this?
thanks for all your help.
matt.
sorry it hought is added the phone is a n96.
ok i went to the link you provided and entered the following
> selected exchange active sync
filled in the details and the connectivity failed on testing the ssl certificate. now the domain name
Host name mail.<ourdomainname>.com does not match any name found on the server certificate CN=<differnetdomainname>.c
now to just fill in the DNS that points to our static ip is e.g. mail.our-company.com. however the differnet domain name on the server is simply ourcompany.com (i.e. without the -).
any ideas on how i get around this?
thanks for all your help.
matt.
Did you issue the certificate (self-signed), or did you buy the certificate?
ASKER
its self signed, which i have now changed to match our domain name.
ok we get a bit further now i get the error
A Web Exception occured because an HTTP 401 - Unauthorized response was received from Unknown
when trying to active sync with the server?
any ideas?
thanks again,
Matt.
ok we get a bit further now i get the error
A Web Exception occured because an HTTP 401 - Unauthorized response was received from Unknown
when trying to active sync with the server?
any ideas?
thanks again,
Matt.
ASKER
sorry this error occurs at this point of testing
Attempting to send OPTIONS command to server
Testing the OPTIONS command failed. See Additional Details for more info
Attempting to send OPTIONS command to server
Testing the OPTIONS command failed. See Additional Details for more info
ASKER
apologies, i'd entered the domain name incorrectly!.
ok it connects fine through here, but still not through the mail 4 exchange? any ideas why?
ok it connects fine through here, but still not through the mail 4 exchange? any ideas why?
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
Hi alan thanks for the reply again,
ok i rebooted the sbs server and tried to connect using the same credentials and this time i got further.
its prompts about the certificate being 'website has sent a certificate with different website website name than requested. accept anyway?'
i select accept permanently.
i then get the message future connections to .... will be made without certifi warning. continue.
to which i select yes. i then get the error 'system error. please try again later.'
to answer your questions before
Microsoft-Server-Activesyn
Authentication - basic authentication (sent in clear text) with the default comain being the domain i connect to)
IP Restrictions - by default all computer are granted access.
SSL requirements - ignore client certificates is selected
OMA
Authentication - basic authentication (sent in clear text) with the default comain being the domain i connect to)
IP Restrictions - by default all computer are granted access.
SSL requirements - ignore client certificates is selected
sorry, what do you mean by check the ASP.NET tab?
many thanks again,
matt.
ok i rebooted the sbs server and tried to connect using the same credentials and this time i got further.
its prompts about the certificate being 'website has sent a certificate with different website website name than requested. accept anyway?'
i select accept permanently.
i then get the message future connections to .... will be made without certifi warning. continue.
to which i select yes. i then get the error 'system error. please try again later.'
to answer your questions before
Microsoft-Server-Activesyn
Authentication - basic authentication (sent in clear text) with the default comain being the domain i connect to)
IP Restrictions - by default all computer are granted access.
SSL requirements - ignore client certificates is selected
OMA
Authentication - basic authentication (sent in clear text) with the default comain being the domain i connect to)
IP Restrictions - by default all computer are granted access.
SSL requirements - ignore client certificates is selected
sorry, what do you mean by check the ASP.NET tab?
many thanks again,
matt.
Okay - thanks for the update.
Sounds like your certificate is setup incorrectly.
What is the name on the certificate - check in IIS - Default Website properties, Directory Security Tab, View Certificate.
If this is not the FQDN that you are using to connect via Activesync with e.g., mail.yourcompany.com, then you need to re-issue the certificate. For SBS - re-run the Connect to the Internet Wizard - Start Server Management - To-Do List.
There should be an ASP.NET tab under IIS Virtual Directory properties. If not, then I don't think it's a show stopper.
Change the certificate and try again - you may just find that it works! If not - come back for other steps.
Alan
Sounds like your certificate is setup incorrectly.
What is the name on the certificate - check in IIS - Default Website properties, Directory Security Tab, View Certificate.
If this is not the FQDN that you are using to connect via Activesync with e.g., mail.yourcompany.com, then you need to re-issue the certificate. For SBS - re-run the Connect to the Internet Wizard - Start Server Management - To-Do List.
There should be an ASP.NET tab under IIS Virtual Directory properties. If not, then I don't think it's a show stopper.
Change the certificate and try again - you may just find that it works! If not - come back for other steps.
Alan
ASKER
no problem thank you for all your help.
just to give the full details under IIS i go to <name of server computer> (local computer) -> websites ->default website
ok i have an aspnet_client directory? is this the one?
Authentication - enable anony access is ticked, as is intergated windows authentication
IP Restrictions - by default all are denied access except the serverand 127.0.0.1 (??) .
regards the certificate -> i have issued by mail.<domain name>.com issued to mail.<domain name>.com so iassume that this should resolve ok as mail.<domain name>.com is the points to the static IP of the router which forwards onto the server.
thanks again,
matt.
just to give the full details under IIS i go to <name of server computer> (local computer) -> websites ->default website
ok i have an aspnet_client directory? is this the one?
Authentication - enable anony access is ticked, as is intergated windows authentication
IP Restrictions - by default all are denied access except the serverand 127.0.0.1 (??) .
regards the certificate -> i have issued by mail.<domain name>.com issued to mail.<domain name>.com so iassume that this should resolve ok as mail.<domain name>.com is the points to the static IP of the router which forwards onto the server.
thanks again,
matt.
ASKER
sorry juat read the comment properly, no i dont think i have the ASP.NET tab under IIS properties???
i assume .NET is installed though?
i assume .NET is installed though?
Re-test on https://testexchangeconect
ASKER
hi there yes it connects through this ok (if i select the ignore trust tick box)
Okay - so you should be good to go.
Have you wiped the exchange account off the phone and set it up from scratch again?
Have you wiped the exchange account off the phone and set it up from scratch again?
Have you installed the certificate onto the phone yet?
ASKER
sorry for the delay i'm going to run the mail 4 exchange on another phone and see how it works on that one as i'm getting the same error ill update as soon as ive done that.
thanks for all your help!
thanks for all your help!
ASKER
thanks for all your help!