Latitude E6400 Windows XP disk cannot see storage drivers.
Posted on 2009-07-13
My company has purchased a few Dell Latitude E6400's. We like to sysprep them and use ghost or WDS to push them out. We have a volume license agreement with MS as well.
When I go to install our OS on the computer (because our Volume License Key will not work on the OEM OS that comes with it) It blue screens.
I download the Matrix Storage Drivers from the Dell site (For winXP 32-Bit) and get 4 selections from the "add a driver" screen in windows setup. 3 of them give me a blue screen. 1 of them gets me to setup, where I can format the drive and install. However, just after I start the install it asks me to
"Insert the disk labeled" Intel Matrix Storage Manager driver into drive A:"
So I put the same disk that had the driver on it in...but when I press enter it does nothing. Its almost like windows setup doesn't see the floppy drive (It's USB...because its a laptop) even though it had to of to download the driver initially.
Has anyone experienced this problem? Our only shortcut was to use Magic Jelly Bean to get the key that came with the Laptop (Because we buy the XP downgrade option- the physical product key label is for Vista) And then to use the pre-installed OS with that key for sysprep.
That's not the ideal way to do this for our company. We would like to make an image with our non-OEM software.
Any ideas are welcomed!