user can not logon to domain unless unplug the network cable

Hello Experts
Something weird is happening here.
We have a use who can not logon to domain unless she unplug the network cable and logon using cached credential.
The user is running windows xp sp3, and she is the only one having this problem on the network.
Please help.
jimmy1829Asked:
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bluntTonyHead of ICTCommented:
It could actually be a number of things until we know what the error message is!

Could you post the error message please so we have more info to go on?

That said, as the user can log on with cached credentials it sounds like a probable AD-related problem and not a profile problem.
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Viper640Commented:
is her PC apart of the domain? is it trusted? i would try a remove rejoin and see if that works.

HTH

Viper640
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Viper640Commented:
Also look in the event logs you might find some useful info in there, as well as other errors that may be the cause.
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Michael Ian ClaridgeActing Service Delivery ManagerCommented:
Hey,

Have you tried re creating the locally stored profile? just as a means of tesing to see if this resolves it?
Sounds like the cached credentials are not updating.

Cheers

Michael
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cincytopherCommented:
What is the error message she gets when she tries to login?
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theras2000Commented:
Yep it also sounds like a bung profile to me.  Try to login with the user's account from another computer (preferably nearby, so that the environment is as similar as possible).  If this works fine, then you can assume that the account itself is fine, but that something has gone wrong on that one particular machine.
Another interesting test would be to see if other user's can logon from the problem machine.
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GeisrudSystems AdministratorCommented:
How about resetting the password on the domain to something new, then trying to log in.
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jimmy1829Author Commented:
thanks guys for all your input
The problem was solved.
Her computer account was somehow deleted in the AD.
Thanks again
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GeisrudSystems AdministratorCommented:
That would do it too!  Glad you got it resolved.
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