Solved

Can't select 'HTML' as email format in Outlook 2003

Posted on 2009-07-13
5
436 Views
Last Modified: 2012-05-07
I have a user here who suddenly can't compose email in HTML. it only allows for rich text and plain text
if I have him go to tools > Options > Mail Format
"compose in this message format' is grayed out along with the checkboxes for using Word 2003 as his email editor.
0
Comment
Question by:BaupostJR
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 7

Expert Comment

by:Mohed Sharfi
ID: 24841905
Hi BaupostJR,
How are you, please try this:
On the Tools menu, click Options.
On the Preferences tab, in the E-mail area, click E-mail Options.
In the Message handling area, click to select/Unselect the Read all standard mail in plain text check box.
thanks
0
 

Author Comment

by:BaupostJR
ID: 24842846
it is unchecked.
0
 
LVL 7

Expert Comment

by:Mohed Sharfi
ID: 24846719
Hi BaupostJR,
are you fine?
Please try this to change Message Format Settings In The Registry
http://blogs.officezealot.com/legault/archive/2004/08/03/1324.aspx
thanks
0
 

Author Comment

by:BaupostJR
ID: 24851822
I'll go check that.
0
 

Accepted Solution

by:
BaupostJR earned 0 total points
ID: 24952801
It was a broken GPO in our organization that had suddenly flipped to 'enforced'
Removed the user from that GPO and it fixed it.
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Read this checklist to learn more about the 15 things you should never include in an email signature.
In this step by step procedure, you will come to know the details of creating an Outlook meeting in 2007, 2010, 2013 & 2016.
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

730 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question