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Exchange 2003 no mail in or out - outlook 2003 error 0x00040820

Posted on 2009-07-13
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Last Modified: 2012-08-13
All machines on the server can not get mail. It was this way when I got in this am... only errors in the logs are: [BIPPe] WARNING: Using default BIPP shared secret. I see Event ID 50000 Starting ExchangeConnector Sync connector library, The message tracking log file D:\Exchsrvr\VAILSRV02.log\20090627.log was deleted, Additional info: plugin [ContentSecurity.ML.QAS.Plugins.QAPlugin] threw an exception [Error: ProcessItem: exception while opening quar stream[ProcessItem: failed to open quar stream]],
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Question by:zehren
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by:renazonse
renazonse earned 250 total points
ID: 24842658
This appears to be a problem with you GFI product..http://kbase.gfi.com/search.asp
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by:zehren
ID: 24842659
When I turn of GFI I no longer get errors but no mail goes in or out. I can see an email in my inbox but it says it can not be viewed in reading pain.
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by:Npatang
ID: 24842674
Are you able to access Outlook Web Access for the users.. Is your internal mailflow is also down
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by:renazonse
ID: 24842730
What GFI product is it exactly?
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by:zehren
ID: 24842774
Yes to the webaccess but same issue no mail... I users are in the same boat. When I go to ESM -> Tools -> Monitoring and Status -> Staus ->   the server with issue says "In maintenance mode" ?
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by:zehren
ID: 24842844
GFI MailEssentials 14.0
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by:muzzi_in
ID: 24842908
Try to disable GFI and then check

here is the link to disable the GFI, http://kbase.gfi.com/showarticle.asp?id=KBID003468

once you do this restart the IIS service,  if that too did not work,
then probably you might have to remove the GFI from the Box
 
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Author Comment

by:zehren
ID: 24842984
I'm installing latest update for GFI MailEssentials 14.0
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by:renazonse
ID: 24843056
You can turn off maintenance mode.

http://hellomate.typepad.com/exchange/2004/03/exchange_in_mai.html

Is your SMTP service stopped?
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Author Comment

by:zehren
ID: 24843158
I've seen "In maintenance mode" is a non-issue and STMP is running
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Author Comment

by:zehren
ID: 24843447
Okay now I know why  "In Maintenance Mode" none issue. The Best Practices Analyzer states... very thing is okay. The update didn't help I also tried to disabling GFI and still no mail.
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Author Comment

by:zehren
ID: 24843476
Not sure what this is all about... Event 4325
The description for Event ID ( 4325 ) in Source ( MSExchangePCMTA ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: .
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Accepted Solution

by:
zehren earned 0 total points
ID: 24843668
Issue resolved... It was GFI mailsecurity. AVG engine have issue with gfi.
Thanks for all your help.
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