can not add user with useradd ?

Hi Experts,

I am getting below error message on one of the Prod box ( solaris 10 )

 #  useradd  -u 61403 -g  users -d /home/mtouch -c "VP user account (Lev1)"  -m  -s /bin/bash  mtouch
UX: useradd: ERROR: mtouch is already in use.  Choose another.

The weird thing happening here is the user account is not created on the box, I searched the user
in passwd file the user is not there. Next I thought that the group might not be present thats why this
error But the group is there in the /etc/group file.

Please help me to find out the reason behind this,

Thanks in Advance.
-Raj
rajsolarisAsked:
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tfewsterCommented:
Check the entry doesn't exist in /etc/shadow
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TintinCommented:
Do you have NIS, NIS+ or LDAP in use?

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rajsolarisAuthor Commented:
UX: useradd: ERROR: Inconsistent password files.  See pwconv(1M).

There are some entries in the shadow files with *LK* option. Do I have to use PWCONV ?
I haven't troubleshoot such issue before. Please throw some light on this utility with example and How to use it. if applicable.

Thanks a lot for replying experts.
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TintinCommented:
That's a different error and means your /etc/passwd and /etc/shadow files are out of sync.

As root, run

pwconv

and it will create any missing entries in /etc/shadow
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joules17Commented:
also check if there is /home/mtouch directory already exisiting
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rajsolarisAuthor Commented:
Thanks for you help tintin.
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