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Unable to renew the SSL cert under Windows Server 2003

Posted on 2009-07-13
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Last Modified: 2013-11-16
I am running a WIndows 2003 server.  I am trying to renew the SSL certification on this server, however I am running into an error message.  Here are the steps I am following to renew this cert:

These are the steps I am following&

- I log into the server.
- Run mmc /a from a command line.
- I add the certificates snap-in to the local computer account.
- I then go under Personal, Certificates to choose my current cert that is signed by Entrust.
- I right-click on it and choose All Tasks / Renew Certificate with New Key&

This returns the error:

 This certificate cannot be renewed because it does not contain enough information to generate a renewal request.  Please request a new certificate.

Any ideas?
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Question by:hmccoder
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4 Comments
 
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Accepted Solution

by:
Saakar earned 500 total points
ID: 24844131
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LVL 34

Expert Comment

by:Dave_Dietz
ID: 24845430
In general the information in the certificate is not enough to generate a Renewal CSR for the leading certificate authorities.

You will have much better results if you simply request a new certificate rather than trying to renew a previously issue certificate.

Dave Dietz
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Author Closing Comment

by:hmccoder
ID: 31602959
Sorry for the time delay, took a while to have the purchase approved.  Hoserver, simply following the ISS admin as instructed on the referred URL did the trick.
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Author Comment

by:hmccoder
ID: 24966924
I can understand the point that was raised by Mr. Dietz, however this did not do anything to fix my problem at hand.  I could not request a new or or renew the current one without erroring out.
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