We are getting error "Failure while copying files to compatibility package directory" and "Operation Ended with Errors" when we try to install a new policy on our Checkpoint firewalls.
We have a pair of R60's running HFA_05, hotfix 605 and have a dedicated mgmt host (R61). We have not rebooted them for a couple of years. Unfortunately we have no support contract and cannot call Checkpoint for advice.
We checked disk space and there is plenty of it for new policies. We considered simply rebooting but are concerned it may not come back up.
Has anyone seen this error before? Also, are there per/hr support options from 3rd party Checkpoint solution providers? Any that experienced Checkpoint folks can recommend?