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Unable to print to redirected printer in terminal session.

Posted on 2009-07-13
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Last Modified: 2013-11-21
All our users at one of our remote offices are unable to print from the terminal server to one of their local printers via redirected printer. I have added the appropriate printer drivers to the terminal server through it's server properties > add driver, the printer shows up correctly during the terminal session but when trying to print users receive this error message,

"Only users who have administrative privileges can use this printer driver. It is necessary to add the printer to the printer folder with administrator privileges to enable the limited user's using."

I have tried deleting and updating the drivers on both local workstation and terminal server, adding the printer as an administrator,  and logging into the terminal server as a domain admin and printing but still receive same message. All client workstations are running Windows XP Pro and the terminal server is running Windows Server 2008.
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Question by:grossd57
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by:Darkstriker69
Darkstriker69 earned 150 total points
ID: 24854720
Does you user have full access (write and modify) to the following folders?

C:\WINDOWS\system32\spool

C:\WINDOWS\Temp
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by:grossd57
ID: 24854856
Yes, confirmed my user account has full control access to both those folders.
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by:1stsol
1stsol earned 20 total points
ID: 24971259
hi, did you ever resolve this as i have exactly the same problem ??
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Accepted Solution

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grossd57 earned 0 total points
ID: 24992411
Yes, since the terminal server is running windows server 2008 we decided to take advantage of it's 'easy print' feature. Did this by updating all clien'ts remote desktop connection to version 6.1 and installing .net framework 3.0 sp1. After doing this all printers were redirected to their terminal server session and were able to print without any problems.
Here is the link to the procedure:
http://technet.microsoft.com/en-us/library/cc753853(WS.10).aspx
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Expert Comment

by:1stsol
ID: 25003256
thanks for the info.
looks like our problem was related to universal konica drivers, but thanks anyway
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Expert Comment

by:kimkida
ID: 25124247
Hi 1stsol
Did you solve the problem with Konica and TS printing - I have the same experience
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Expert Comment

by:1stsol
ID: 25124837
hi,
we have 4 different konica copiers, for 3 of them we managed to get native drivers that worked with 64bit TS, but there is still one, a c451 i believe, that has a universal driver which still has the error above, i think the bit it fails on is when you click properties it then asks you to select the copier you want, whereas a native driver will show the properties directly. i did log it with konica but needless to say didn't get anything worthwhile from them.
as luck would have it that copier isn't one of the most used on the TS plus we've started using easy print which has been enough for the people that need it, bit of a pain though so if you ever find a true fix, please let me know..
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Expert Comment

by:kimkida
ID: 25124980
Shit (sorry my language)
I think you are right about the special printer serarch program pupping up!
But it is exactly two c451 copiers I have the problem with. So the solution is to replace them with some plain HP printer e.g.
I will contact Konica-Minolta tomorrow anhd ask for a native driver in stead of their "fancy" universal driver.
Thank you for answering on this closed case.
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