Solved

Advice about IGFXSRVC.exe

Posted on 2009-07-13
5
2,544 Views
Last Modified: 2013-12-04
Ah...PC without virus software....dont ask :)

When trying to run any EXE getting a pop up "warning application can not be executed the file IGFXSRVC.exe is infected please activate your anti virus software"

browser is accessible but that's about it....figured it is malware or worse backdoor trojan etc.  wondering if there is any fix besides a full format.

tried to roll through a browser based trend micro but constant pop ups of the same error

saw a few things on the net but nothing very concrete and wanted to check a more trusted place such as good old EE.

thanks in advance and as always it is appreciated immensely.

0
Comment
Question by:goblue1
  • 3
  • 2
5 Comments
 
LVL 23

Accepted Solution

by:
Admin3k earned 500 total points
ID: 24847846
The File IGFXSRVC.exe is not malicious , however , such popups usually indicate rogue antispyware or other trojan infection, please post a hijack this log, and run Malwarebyutes Antimalware scan , allow it to fix any infections, if the problem persists you may want to give Combofix a try.
0
 
LVL 1

Author Comment

by:goblue1
ID: 24850448
Thanks for the reply appreciated...

The problem is that any exe upon execution the malware kicks in and that error above comes up.   That is why I originally tried to do it within the web browser so the malware/virus whatever didn't kick in noticing I was running an exe.  The further problem remains they are trying to fix this computer while over the phone because I have it sitting in a different city, and the person who set it up never put virus software on it like a ....

But anyway I wish I could get just one of these to work without it triggering the problem.  I will pass along the information anyway but am certain that it will kick the error in again.
0
 
LVL 1

Author Comment

by:goblue1
ID: 24852249
Also, could you list the best way to produce the hijack this log?  Thank you
0
 
LVL 23

Expert Comment

by:Admin3k
ID: 24852612
Download Hijack this
http://download.cnet.com/Trend-Micro-HijackThis/3000-8022_4-10227353.html
Install , run the program & choose "Do a system scan & save a log file"
save log to Disk & attach here
0
 
LVL 1

Author Closing Comment

by:goblue1
ID: 31603073
Needed to do a full format because we just couldn't get an exe to run at all.  It was a backdoor trojan and we were at a standstill.  Thank you for the help it was appreciated.

0

Featured Post

How to run any project with ease

Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
- Combine task lists, docs, spreadsheets, and chat in one
- View and edit from mobile/offline
- Cut down on emails

Join & Write a Comment

The term "Bad USB" is a buzz word that is usually used when talking about attacks on computer systems that involve USB devices. In this article, I will show what possibilities modern windows systems (win8.x and win10) offer to fight these attacks wi…
This article offers some helpful and general tips for safe browsing and online shopping. It offers simple and manageable procedures that help to ensure the safety of one's personal information and the security of any devices.
Excel styles will make formatting consistent and let you apply and change formatting faster. In this tutorial, you'll learn how to use Excel's built-in styles, how to modify styles, and how to create your own. You'll also learn how to use your custo…
Polish reports in Access so they look terrific. Take yourself to another level. Equations, Back Color, Alternate Back Color. Write easy VBA Code. Tighten space to use less pages. Launch report from a menu, considering criteria only when it is filled…

708 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

16 Experts available now in Live!

Get 1:1 Help Now