Requested to insert XP SP3 CD problem
Hi.
I have a number of clients with XP Pro SP2 (OEM or installation via CD) and then moved to SP3 via the web update. A few days ago, a number of these clients rang and advised that they were receiving the message "insert your windows xp professional service pack 3 cd now" - something that would appear with an SFC command.
Now, we have SP2 CDs in most cases, but no SP3 CD. I have extraced the SP3 patch to a CD trying to have the I386 files in their own directory and at the root, and the message advises that the CD is not the right one - admittedly I didnt know what the CD should be labelled.
For those of us with out SP3 CDs, how can I use the downloaded update to make such a CD to sort these error messages out, and by the way, does anybody know what patch/update triggered this?
I have a number of clients with XP Pro SP2 (OEM or installation via CD) and then moved to SP3 via the web update. A few days ago, a number of these clients rang and advised that they were receiving the message "insert your windows xp professional service pack 3 cd now" - something that would appear with an SFC command.
Now, we have SP2 CDs in most cases, but no SP3 CD. I have extraced the SP3 patch to a CD trying to have the I386 files in their own directory and at the root, and the message advises that the CD is not the right one - admittedly I didnt know what the CD should be labelled.
For those of us with out SP3 CDs, how can I use the downloaded update to make such a CD to sort these error messages out, and by the way, does anybody know what patch/update triggered this?
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hainsNET--One specific thought. Might an SFC scan be scheduled to run from time to time?
ASKER
smiffy13.
Yes the clients are using CA, and some files were quarantined! Excellent. Thankyou - I'll get onto this.
Thanks also to akahan and debuggerau for your help re the SP2/SP3 side of things.
Thanks also to jcimarron.
Cheers,
Greg
Yes the clients are using CA, and some files were quarantined! Excellent. Thankyou - I'll get onto this.
Thanks also to akahan and debuggerau for your help re the SP2/SP3 side of things.
Thanks also to jcimarron.
Cheers,
Greg
hainsNET--If you have time, tell us the solution. Thanks.
Does that message have a title bar to indicate the source of the message? Ditto for the other message about the CD not being the right one? Does the latter message give any options (like a Retry button or OK button)? Perhaps a screenshot?