Solved

Device driver issue on Windows 2008

Posted on 2009-07-13
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Last Modified: 2012-05-07
This is a new HP DL360G5 server setup. This is a SC11 xe HBA card installed used to connect tape drive. After this HBA card driver setup, there are two driver marked with exclamation shown in the device manager as attached. This server is using Windows 2008. Any suggestion is welcome!
device-manager.jpg
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Question by:Balack
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6 Comments
 
LVL 48

Expert Comment

by:Jay_Jay70
ID: 24846540
what does the status say under properties? did you use the HP Pre Install Tool?
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Author Comment

by:Balack
ID: 24847148
Hi Jay Jay,

Driver not install properly. Yes, I did.
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LVL 48

Expert Comment

by:Jay_Jay70
ID: 24855648
have you tried disabling, removing and then reinstalling with the latest one from HP?
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Author Comment

by:Balack
ID: 24866249
Hi Jay Jay70,

Yes, I did.
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LVL 48

Expert Comment

by:Jay_Jay70
ID: 24866365
hummmm, if thats the case then i am not sure on this one.....i run only a few HP servers and they all seem to install fine, maybe worth calling them?
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Accepted Solution

by:
Balack earned 0 total points
ID: 24892564
Hi all,

Setup support pack, and problem gone!
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