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mac's long file names on a windows 2003 server

Posted on 2009-07-14
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Last Modified: 2013-12-02
Hello,

One of our customers is running a windows 2003 server which has file server for mac installed on it. They have been using this for a while, but the new mac's they have bought keep getting errors when trying to save files to the mac-share.

I've already read plenty about this issue and it seems that the old mac's use AFP and the new one's SMB.
But how on earth do I activate SMB on my windows 2003 server?

I've already changed the configuration of the file server for macintosh, to enable authentication in "Apple Clear Text", which has made the situation slitly better, but not ideal.

Please advise
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Question by:saphico
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Author Comment

by:saphico
ID: 24846927
new associate added
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Expert Comment

by:nappy_d
ID: 24847740
There arew a few ways to resolve this.

One:
The Macs can connect to the server via SMB. The syntax is smb://serverName/shareName. SMB supports long filenames but does not support special characters such as the AppleTalk protocol does. Because of this, you will need to remove the special characters using an app called name cleaner (just google it). Next you will need to migrate the files from the AppleTalk share to an SMB share. The reason is because the files will lose their data forks. This is an easy fix though. Using a software called Data Copy X from prosofteng.com($50USD), you can move your files from AppleTalk to SMB shares via a Mac computer.

Two:
You can purchase Thursbysoft's Dave for your server and Macs.
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Author Comment

by:saphico
ID: 24848479
ok, but how do i activate/install/configure smb? Or is this activated upon install off file services for macintosh?

Additionally, how do i create an smb share?
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Expert Comment

by:nappy_d
ID: 24848538
SMB is already installed and configured on your server.  It is the protocol by which Windows clients connect to your server for file sharing.

Try it.  Connect to one of your exisiting shares using the syntax mentioned above.
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Author Comment

by:saphico
ID: 24848850
I've tried, this does not make any difference
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Expert Comment

by:nappy_d
ID: 24848862
tried what and what error are you getting?  
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Author Comment

by:saphico
ID: 24849255
when trying to copy an existing file form cd to the server (file is 33 items + extension),
the customer receives: ( translated)

"A few parts cannot be copied to the destination, because the names are to long or contain signs that the disk cannot display"
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Accepted Solution

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nappy_d earned 500 total points
ID: 24849345
This is what I was taking about...if ANY files have characters such as / \ " ¡ " ¢  These are considered special characters and are UNSUPPORTED by the SMB protocol.

You have have to use Name Cleaner to remove these characters before you copy them over to the SMB Windows share.  You can do this manually, but if you have hundreds of files, Name Cleaner does it faster for you.

Link to Name Cleaner www.sigsoftware.com/namecleaner/
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Author Comment

by:saphico
ID: 24849433
ok, i look into this.
keep you posted
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Author Comment

by:saphico
ID: 24850158
when using the namecleaner, the file is changed into an 8 digit name.
Whith this file, you can copy, read & move as much as you want, but this is not really a solution to my problem.

The customer wants to copy & create files which have more than 33 items. Now he is limited to 32......

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Expert Comment

by:nappy_d
ID: 24850458
You need to not select the option to use dos 8.3 format...
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Author Comment

by:saphico
ID: 24893051
The customer did not provide me with feedback so far.
He is now gone on holiday for 2 weeks. i will keep you informed once I get feedback.

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Author Comment

by:saphico
ID: 25467587
customer does not have the issue anymore

case closed
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Expert Comment

by:nappy_d
ID: 25467655
What did the customer do to solve this issue.  Did he stop using long filenames or changed to a different storage method such as SMB?
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Expert Comment

by:nappy_d
ID: 25483713
I believe these responses lead to a resolution http:#24847740 http:#24849345 http:#24850458

However it is difficult to say what really solved the issue as the author is unable to provide how the issue was solved.  Maybe a split in points?
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