Our backup keeps coming back saying please insert additional media. I have manually checked the amount of information to be backed up and at most it is only comed to approx 30GB which i dont think is too much for one tape. We are using an HP C7438A driver with DAT72 tapes. the backup software is brightstor arcserve r11.1 running on windows server 2003 SBS. I have already been in touch with CA and was promptly told "support no longer offered heres a free trial for the new version". Can anyone help me with this?