Posted on 2009-07-14
Having Problems with Add-In Templates.
Some externally recieved Word documents, and some old templates in our system seem to Hang on opening Word 2003, (between 10 - 15 Min). This seems to be related to a reference to the original template. If I go to Tools -> Options-> Templates and Add-Ins. the External documents have a reference to other clients Servers, and our old templates refer to old Servers decomissioned years ago. This only started hapeening a few weeks back?
If I change this reference to Normal.dot and save document, then the document opens fine, next time.
Any ideas on how to solve this? and more importantly why it has started to happen in the first place!