Can't load any Network device drivers after infection

My client's machine had a virus infection that we have now cleared up. In the aftermath, we find that all the devices under "Network Adapters" are not loading. Each of them has a yellow exclamation with the error "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing (Code 39)".

I have tried reloading the Nvidia nForce drivers from the disk, no joy. I then installed a new Realtek Ethernet card, which XP always picks up on its own, but it gets the same result.

The devices seem to be properly identified and they even seem to be locating their drivers (I can see driver versions and file locations under Driver Details) but still no go.

Any ideas?
shamrinAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

regnighcCommented:
Run ComboFix
Will almost certainly repair any damage the virus has caused.

http://combofix.net/download
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
shamrinAuthor Commented:
Thanks for the ComboFix reference. But I don't think the problem is an infection, that is fixed. The problem is that (probably) the infection managed to change something that prevents the network devices from loading.

In that regard, I note that the first thing that does not load is MRxSmb.sys. I've replaced that file and also checked the registry to make sure it is referring to the correct file. Still no joy.
0
regnighcCommented:
Get your OS disk ready and run this command

sfc /scannow
It might take a while, but shoudl replace any missing or damaged system files/drivers

Hope this helps
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
System Utilities

From novice to tech pro — start learning today.