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Undelete email from Exchange 2007

Posted on 2009-07-14
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Last Modified: 2012-06-27
I have a user that has lost all email in all folders using outlook on Exchange 2007
Is there a way to undelete email from the server incase it was accidently deleted?

Thanks.
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Question by:itinside
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Expert Comment

by:gupnit
ID: 24849525
Hi,
I would first check the following:
  • Check via OWA, to see if mails have actually been deleted or not
  • If deleted, then check what was your retention policy, goto Deleted Item Folder in Outlook, then click Tools - > Recover Items
  • If above step fails, then ask your Administrator, to recover from Backup, using RSG
Let me know
Thanks
Nitin Gupta (gupnit)
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Expert Comment

by:Mestha
ID: 24849530
Unusual for a user to remove all email from all folders.
Ensure that the user has not setup another machine with the delivery location set to Personal Folders rather than Mailbox. That would extract all email from all folders.

There is a recover deleted items process in Exchange, but it is impossible for a user to remove all the content from every folder in a way that
a. The user wouldn't notice
b. That would be picked up easily.

This is something else the user has done.

Simon.
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Author Comment

by:itinside
ID: 24849705
Simon,
What is the recover deleted item process in exchange?
Thanks.
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Accepted Solution

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gupnit earned 500 total points
ID: 24849827
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