Citrix - User disconnects and prompt to log in again
Posted on 2009-07-14
I have a user that is having disconnect issue with his Citrix session. It seems that every 3-5 minutes if idle, his citrix session would disconnect and then prompt him to log in. Other time, some publish applications would prompt him to log in again even though he is currently logging into those publish apps.
I thought it might be a connection issue, so had him test at a different location with same issue. Set him with wireless and still same issue. Other users at the same facility are not having this issue except this particular user. The strange thing is that when the user test Citrix out from home via connecting through VPN, even idling for 30 minutes doesn't disconnect him.
So I'm out of ideas on what is causing this random disconnect. Tried uninstalling Citrix on his machine and reinstalling it with no affect. Any ideas what to look for?