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SCOm 2007 R2 upgrade problems

Posted on 2009-07-14
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Last Modified: 2012-05-07
Hi everybody, we have tried to install OpsMgr R2 into our SP1 environment and it has failed when you start the Operations Console. The alert is:

 The Administration tree root node could not be found. Please import the SystemCenter Operations Manager Library MP using the following steps:

1) Open a command prompt dialogue

2) Navigate to the Operations Manager 2007 R2 installation directory

3) Type "MPImport [PTH_TO_FILE]\Microsoft.SystemCenter.OperationsManager.Library.mp"

However, when I do this it fails with the following error.

=================

C:\PROGRA~1\System Center Operations Manager 2007>mpimport.exe microsoft.systemc
enter.operationsmanager.library.mp
Connecting to Management Group.
Loading management pack file: microsoft.systemcenter.operationsmanager.library.mp
Starting verification & import for Management Pack: Microsoft.SystemCenter.Opera
tionsManager.Library
Import Failed:
Verification failed with [2] errors:
-------------------------------------------------------
Error 1:
: Could not load ManagementPack [ID=Microsoft.SystemCenter.Library, Keytoken=31b
f3856ad364e35, Version=6.1.7221.0]. ManagementPack not found in the store.
Version mismatch. For ManagementPack [[Microsoft.SystemCenter.Library, 31bf3856a
d364e35, 6.0.6278.0]] requested version from the database was [6.1.7221.0], and
actual version available is [6.0.6278.0]
-------------------------------------------------------
Error 2:
: Could not load ManagementPack [ID=System.Library, Keytoken=31bf3856ad364e35, V
ersion=6.1.7221.0]. ManagementPack not found in the store.
Version mismatch. For ManagementPack [[System.Library, 31bf3856ad364e35, 6.0.627
8.0]] requested version from the database was [6.1.7221.0], and actual version a
vailable is [6.0.6278.0]

=================

Upon some investigate, I exported the list of all the installed management packs using a powershell script and noted that none of them were the new 6.1.7221.0 version, however the .mp files located in the 'C:\Program Files\System Center Operations Manager 2007' folder are all of the 6.1.7221.0 version. So it seems the R2 upgrade has copied them across but it won't let me upgrade the MP's in the database. It will still let you in to the Ops Console after the alert, but with no MP's it is useless.

Any help would be greatly appreciated - we are logging a call with Microsoft this afternoon to see if we can get some help.

Thanks for your time and help.

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Question by:Markel-International
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Accepted Solution

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Markel-International earned 0 total points
ID: 24932794
I've managed to get this resolved...

With the magic of VMWare I rolled back the server (Root Management and Database) to pre upgrade installation and was able to try again...

For any one with the same problem I had to increase the initial size of both the OperationsManager and OperationsManagerDW databases to 5gb (1gb for the log files) and turn on auto grow, set to 25%.

Then I encountered a new problem where the installation couldn't find the servers as it was only resolving the hostname, not the FQDN - I had to amend our hosts file and then it worked OK.
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