?
Solved

MailEnable integrated windows auth not working

Posted on 2009-07-14
1
Medium Priority
?
1,397 Views
Last Modified: 2012-05-07
We want to provide webmail accounts for about 500 people.  We have MailEnable Pro v3.14.  All of the people have A/D accounts.  

In the MailEnable administrator, I've enabled integrated authentication under the properties for messaging manager: http://img179.imageshack.us/img179/6121/me1i.jpg

I created a new post office called "Test" and enabled integrated authentication for it, and pointed it to my Windows domain: http://img529.imageshack.us/img529/1526/me2w.jpg

I then clicked on the new post office, selected import windows users, browsed to my domain, and selected user account "81506" and created a mailbox for it: http://img269.imageshack.us/img269/9346/me3atf.jpg

When I try to login to webmail using username 81506@test and the Active Directory password for account 81506, I get "unknown or disabled user".

If I uncheck the "Users must authenticate against Windows user and not fall back to MailEnable configured password" option for the test post office and try to login to webmail using the password configured for the 81506 account, it works fine.  So the account itself works, it would appear there is some sort of problem with the Active Directory authentication.

I haven't been able to find any useful debugging info in the MailEnable log files or the Windows event viewer on the domain controller.

What am I doing wrong?  I posted this on the MailEnable support forums yesterday, but have not received a response.

0
Comment
Question by:FWeston
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 
LVL 3

Accepted Solution

by:
FWeston earned 0 total points
ID: 24907303
MailEnable documentation failed to indicate the mail server must be a member of the domain it is trying to authenticate against.
0

Featured Post

U.S. Department of Agriculture and Acronis Access

With the new era of mobile computing, smartphones and tablets, wireless communications and cloud services, the USDA sought to take advantage of a mobilized workforce and the blurring lines between personal and corporate computing resources.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

New-MailboxSearch Powershell Command and step by step approach to Search and Extract Emails form Exchange 2013 Journaling server.
Marketers need statistics and metrics like everybody else needs oxygen. In this article we explain how to enable marketing campaign statistics for Microsoft Exchange mail.
In this video we show how to create a Contact in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Contact ta…
In this video we show how to create a mailbox database in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Servers >> Data…
Suggested Courses

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question