Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

MailEnable integrated windows auth not working

Posted on 2009-07-14
1
Medium Priority
?
1,426 Views
Last Modified: 2012-05-07
We want to provide webmail accounts for about 500 people.  We have MailEnable Pro v3.14.  All of the people have A/D accounts.  

In the MailEnable administrator, I've enabled integrated authentication under the properties for messaging manager: http://img179.imageshack.us/img179/6121/me1i.jpg

I created a new post office called "Test" and enabled integrated authentication for it, and pointed it to my Windows domain: http://img529.imageshack.us/img529/1526/me2w.jpg

I then clicked on the new post office, selected import windows users, browsed to my domain, and selected user account "81506" and created a mailbox for it: http://img269.imageshack.us/img269/9346/me3atf.jpg

When I try to login to webmail using username 81506@test and the Active Directory password for account 81506, I get "unknown or disabled user".

If I uncheck the "Users must authenticate against Windows user and not fall back to MailEnable configured password" option for the test post office and try to login to webmail using the password configured for the 81506 account, it works fine.  So the account itself works, it would appear there is some sort of problem with the Active Directory authentication.

I haven't been able to find any useful debugging info in the MailEnable log files or the Windows event viewer on the domain controller.

What am I doing wrong?  I posted this on the MailEnable support forums yesterday, but have not received a response.

0
Comment
Question by:FWeston
1 Comment
 
LVL 3

Accepted Solution

by:
FWeston earned 0 total points
ID: 24907303
MailEnable documentation failed to indicate the mail server must be a member of the domain it is trying to authenticate against.
0

Featured Post

Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This process describes the steps required to Import and Export data from and to .pst files using Exchange 2010. We can use these steps to export data from a user to a .pst file, import data back to the same or a different user, or even import data t…
Phishing emails are a popular malware delivery vehicle for attack.  While there are many ways for an attacker to increase the chances of success for their phishing emails, one of the most effective methods involves spoofing the message to appear to …
In this video we show how to create a Contact in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Contact ta…
Nobody understands Phishing better than an anti-spam company. That’s why we are providing Phishing Awareness Training to our customers. According to a report by Verizon, only 3% of targeted users report malicious emails to management. With compan…
Suggested Courses

824 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question