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Connect to IBM DS300 SAN when the IP is unknown

Posted on 2009-07-14
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Last Modified: 2013-11-14

We have bought a nearly new (apparently only configured and never used) IBM DS300 SAN Model 1701-1RS product. Unfortunately it seems the IP's have been changed from the defaults and we are unable to connect to the unit. Is there a way to either:

a) reset the unit to default settings
b) discover the IP so we can connect and reconfigure

Regards,

Jamie
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Question by:Fazered
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8 Comments
 
LVL 23

Expert Comment

by:ComputerTechie
ID: 24852444
Are you able to telnet in to the unit via 192.168.70.123

If you can try change to admin mode by typing ad and enter the default password is passw0rd. the 0 is zero not O

ftp://ftp.software.ibm.com/systems/support/system_x_pdf/31r1617.pdf

CT
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Author Comment

by:Fazered
ID: 24854666
No it does not respond on the default IP.
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LVL 23

Expert Comment

by:ComputerTechie
ID: 24855742
Does you router tell you what is ipaddress is assigned to what port.
if it does then you can get the ipaddress for there and try again.

CT
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Author Comment

by:Fazered
ID: 24857387
I was hoping that would be the case but I couldn't find the IP on our ZyXEL GS-1524 Managed Switch. Which surprised me to be honest. Now I'll happily be wrong about that but I couldn't see it. Please make me wrong and tell me where to find it.
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Author Comment

by:Fazered
ID: 24857685
I've tried it with a little Netgear router that does show attached devices IP's and it's not coming up in the list. Although there was TX/RX activity there was no link light. I have made a crossover cable and connected directly. There is now a link light but no TX/RX.

Still cannot telnet to the device. For sanity checking I have the PC i've connected it to set up with a static IP in the same subnet as the default IP. Ping/telnet fail.

I'm starting to suspect hardware problems.

I wish I could find a way of clearing the setting to default. We've had the battery out but no luck. Hmmmph.
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Accepted Solution

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Fazered earned 0 total points
ID: 24896425
In the end we used a serial cable we made from these instructions: http://kb.qlogic.com/KanisaPlatform/Publishing/566/13462_f.html just a simple 3 pole stereo 3.5mm jack, cable and a DB9 jack.

Then use Hyperterminal with the following settings to access the SAN:

 Null Modem Cable
 Baud Rate:115,200
 Data Bits: 8
 Parity: None
 Stop Bits: 1
 Flow Control: Off

Once in press tab. Then you can do the restore to defaults action and run the set-up again.

Sorted.
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LVL 13

Expert Comment

by:compfixer101
ID: 34514968
This question has been classified as abandoned and is being closed as part of the Cleanup Program.  See my comment at the end of the question for more details.
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