Connect to IBM DS300 SAN when the IP is unknown


We have bought a nearly new (apparently only configured and never used) IBM DS300 SAN Model 1701-1RS product. Unfortunately it seems the IP's have been changed from the defaults and we are unable to connect to the unit. Is there a way to either:

a) reset the unit to default settings
b) discover the IP so we can connect and reconfigure

Regards,

Jamie
FazeredAsked:
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FazeredConnect With a Mentor Author Commented:
In the end we used a serial cable we made from these instructions: http://kb.qlogic.com/KanisaPlatform/Publishing/566/13462_f.html just a simple 3 pole stereo 3.5mm jack, cable and a DB9 jack.

Then use Hyperterminal with the following settings to access the SAN:

 Null Modem Cable
 Baud Rate:115,200
 Data Bits: 8
 Parity: None
 Stop Bits: 1
 Flow Control: Off

Once in press tab. Then you can do the restore to defaults action and run the set-up again.

Sorted.
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ComputerTechieCommented:
Are you able to telnet in to the unit via 192.168.70.123

If you can try change to admin mode by typing ad and enter the default password is passw0rd. the 0 is zero not O

ftp://ftp.software.ibm.com/systems/support/system_x_pdf/31r1617.pdf

CT
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FazeredAuthor Commented:
No it does not respond on the default IP.
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ComputerTechieCommented:
Does you router tell you what is ipaddress is assigned to what port.
if it does then you can get the ipaddress for there and try again.

CT
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FazeredAuthor Commented:
I was hoping that would be the case but I couldn't find the IP on our ZyXEL GS-1524 Managed Switch. Which surprised me to be honest. Now I'll happily be wrong about that but I couldn't see it. Please make me wrong and tell me where to find it.
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FazeredAuthor Commented:
I've tried it with a little Netgear router that does show attached devices IP's and it's not coming up in the list. Although there was TX/RX activity there was no link light. I have made a crossover cable and connected directly. There is now a link light but no TX/RX.

Still cannot telnet to the device. For sanity checking I have the PC i've connected it to set up with a static IP in the same subnet as the default IP. Ping/telnet fail.

I'm starting to suspect hardware problems.

I wish I could find a way of clearing the setting to default. We've had the battery out but no luck. Hmmmph.
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compfixer101Commented:
This question has been classified as abandoned and is being closed as part of the Cleanup Program.  See my comment at the end of the question for more details.
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