Solved

Deleted emails duplicated in Deleted Items box.  No Rules or Filter applied.  Outlook 2007 w/ Exchange 2003 + BES.

Posted on 2009-07-14
3
273 Views
Last Modified: 2012-05-07
We have Win2K3 domain with Exchange 2003 w/ BlackBerry Enterprise.  The users are using Office 2007 with Outlook 2007.  Last week I was noted that one user is having problem with some of his Deleted Items being duplicated.  He has no rules or filters applied on his Outlook.  His blackberry is set with same IT policy with other users.  Also, there is no obvious patterns to what type of emails are being duplicated.  Sender, time, size, attached/unattached, etc are all random.  I google the problem and saw similiar posting but found none with decent answer.
0
Comment
Question by:datotech
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 47

Accepted Solution

by:
apache09 earned 250 total points
ID: 24866347
Check to see that you have the latest Sp for 2007:
http://www.microsoft.com/downloads/details.aspx?FamilyID=b444bf18-79ea-46c6-8a81-9db49b4ab6e5&displaylang=en

Also, check to see if cached exchange mode is on.

Tools>Account Settings>Open Account Details>
Under Exhcange Server name
Check that Use Cached Exchange Mode is not on
0
 

Author Comment

by:datotech
ID: 25027365
Apache09,

Thank you for the suggestion.  My next visit with them will be in about 2 weeks, so I will try your suggestion then.

Thanks!
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Following basic email etiquette rules will help you write a professional email and achieve a good, lasting impression with your contacts.
Read this checklist to learn more about the 15 things you should never include in an email signature.
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question