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Folder Redirection GPO Works, but WMP does not see new My Music

Posted on 2009-07-14
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Last Modified: 2012-05-07
Maybe this is because of the method that this GPO was deployed, but basically, the GPO for My Document redirection works, but WMP, when going to rip a CD, points to the old UNC path (even though the old location for My Documents was from a mapped drive and not a UNC path).

THe process that this GPO is setup is that the users My Documents (with My Music as a sub-directory) was moved to the new server, had the permissions setup, and the GPO is instructed to create a new folder at this location (but it won't as the directory with the username is already created in this location).

Any ideas why Windows Media Player looks to the old server, and then CREATES a directory as the user's name with a My Documents and a My Music within there?  I have verified that the user's My Documents IS pointing to the correct location because of the GPO.
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Question by:tru504187211
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6 Comments
 
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Expert Comment

by:MightySW
ID: 24851645
Hi,

Follow the steps here to remove WMP 11:

http://support.microsoft.com/kb/934372

and then reinstall WMP to use the new link.

HTH
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Author Comment

by:tru504187211
ID: 24851761
I can see this being a problem for all 80 users once folder redirection is deployed throughout the entire organization.  The ONLY solution could not be to uninstall and reinstall WMP...  Or is WMP that crappy of a program??
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Expert Comment

by:MightySW
ID: 24851820
what do you see under, my computer, tools, folder options, delete files?  Do you see more than one location?

If so you need to clear the offline cache and that should kick WMP in the rear and it will now default to the new location.

Let me know if this is the case.
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Accepted Solution

by:
MightySW earned 500 total points
ID: 24851863
Actually you can also go into WMP and press F3 and look at the file locations that you have listed (under advanced view).  You can remove the UNC path's that do not work, and the redirects should be listed as 'Automatically added'.
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Author Closing Comment

by:tru504187211
ID: 31603351
MightySW: Although its not the answer I wanted to hear, its 100 times better than reinstalling WMP.  I wanted to hear that their is a GPO that can fix this from my desk, but not your fault!!  THANK YOU!
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LVL 20

Expert Comment

by:MightySW
ID: 24854199
Thanks, but usually GPO's implement much better than removing.  If this was the case then there may be some type of ADM template out there that sets the WDM playlist back to what it should be.  In this case, you did just that so basically an ADM template would have to do some sort of query and then remove.  This is usually very difficult for a GP to perform registry removals when they are not adding something first.

You can always instruct your users via email.  Thats what I would do.  That will knock out about 75% of them and then screen shots will get you to about 85% then its not so unbearable.

Glad to be of assistance.
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