Solved

"BAD_POOL_HEADER" Message + High-Pitched Tone Coming From CPU

Posted on 2009-07-14
4
268 Views
Last Modified: 2013-11-10
My two-year old HP desktop running Vista with 3gb RAM has worked well until recently, when this sometimes happens: When I boot up the cold computer, the blue screen of death (BSOD) appears with the message "BAD_POOL_HEADER" followed by something about using the safe mode to remove or change components, and the following technical info: "STOP: 0X00000019 (0X00000022, 0X00000000, 0X00000000, 0X00000000)." I has happened only twice in the past 15-20 boot-ups, and it happens only at boot-up, i.e., it does not happen once Vista has started. When it does happen, Vista never gets a chance to start before the BSOD appears. The two times it's happened, when I shut down right away and reboot, it happens again; however, if I wait five or ten minutes and then reboot, Vista starts normally and all is A-OK. It doesn't appear to be a temperature issue since it only happens at (cold) boot-up. What's going on?
0
Comment
Question by:jaystrouch
  • 2
4 Comments
 
LVL 69

Expert Comment

by:Callandor
ID: 24853607
If it only happens on cold boot ups, it could be a power problem, either with the power supply or the motherboard.  The high-pitched tone could be a "singing" capacitor, a sign of failure.  You can try replacing the power supply, but if that doesn't work, you may need to replace the motherboard capacitors (see www.badcaps.net for examples of bad ones) or the motherboard itself.
0
 
LVL 92

Expert Comment

by:nobus
ID: 24857916
0
 

Accepted Solution

by:
jaystrouch earned 0 total points
ID: 25018717
My problem seems to have been solved. A friend suspected that the problem was caused by an overheating CPU. He pulled the CPU and saw that the coating of silver oxide on it had dried out. So he put on a fresh coating of silver oxide and that seems to have solved the problem. It's been one week since he did this, and so far so good.
0
 
LVL 69

Expert Comment

by:Callandor
ID: 25019474
Keep your vents clean, too - excessive heat is a common problem with laptops.
0

Featured Post

Migrating Your Company's PCs

To keep pace with competitors, businesses must keep employees productive, and that means providing them with the latest technology. This document provides the tips and tricks you need to help you migrate an outdated PC fleet to new desktops, laptops, and tablets.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Every server (virtual or physical) needs a console: and the console can be provided through hardware directly connected, software for remote connections, local connections, through a KVM, etc. This document explains the different types of consol…
On Beyond Tools A conversation I recently had with the DevOps manager of a major online retailer really made me think about DevOps monitoring tools (https://www.onpage.com/devops-incident-management-tool/). The manager and I discussed how sever…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question