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Windows Internet Explorer 7: This section can not be expanded or collapsed.

Posted on 2009-07-14
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Last Modified: 2013-12-08
Have a user getting a Popup that says: Windows Internet Explorer  This section can not be expanded or collapsed. Only OK can be clicked.
Have other users with identical hardware, all recenbtly upgraded from IE 6 to IE 7 and this one user is getting this popup when looking at an intranet inhouse schedule,
Any ideas why and how to fix?

Thankls Wes
IT-16502IE-Screen-Error.jpg
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Question by:Wes Miller
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5 Comments
 
LVL 16

Expert Comment

by:jessc7
ID: 24853783
Can you post the HTML source code for the page? Be sure to include any JavaScript involved.

To clarify, are you saying most users using IE7 are fine, but you have at least one instance where a user with IE7 is encountering this issue?
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LVL 11

Author Comment

by:Wes Miller
ID: 24858232
I attached the source code.
And Yes most users are fine it just seems to be this one user encountering the issue.
When I go to the page on my own computer which I did this morning to get the code, I see what was attached ,but get a popup message titled: Microsoft Data Access Components : This website uses a data provider that may be unsafe. If you trust this website  , click OK , otherwise click cancel.
I click Ok and get the expanded schedule.
Thanks Wes
 

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">

<HTML xmlns="http://www.w3.org/TR/REC-html40" xmlns:o = 

"urn:schemas-microsoft-com:office:office" xmlns:a = 

"urn:schemas-microsoft-com:office:access" xmlns:x = 

"urn:schemas-microsoft-com:office:excel" xmlns:dt = 

"uuid:C2F41010-65B3-11d1-A29F-00AA00C14882"><HEAD 

xmlns="http://www.w3.org/TR/REC-html40"><TITLE>FSS Current Schedule by Direct Report</TITLE>

<META content="HTML 4.0" name=vs_targetSchema><LINK 

href="p22400CurrentSchedule_files/filelist.xml" type=text/xml rel=File-List>

<META content=Access.Application name=ProgId>

<META name=VBSForEventHandlers value="true">

<META http-equiv=Content-Type content="text/html; charset=unicode">

<META content=10.00.3420 name=DesignerVersion>

<OBJECT id=MSODSC tabIndex=-1 

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<META content="MSHTML 6.00.2900.3314" name=GENERATOR>

<SCRIPT language=Javascript id=MSODSC_Validation>

validateBrowser();
 

function validateBrowser() {

	strVers=navigator.appVersion

	strName=navigator.appName

	strPlat=navigator.platform

	intIndex1=strVers.indexOf("MSIE");

	intIndex1=intIndex1+5

	intIndex2=strVers.lastIndexOf(";");

	intVer=strVers.substring(intIndex1, intIndex2)

	intVer=parseInt(intVer)

	if (strName=="Microsoft Internet Explorer" && strPlat=="Win32" && intVer>="5") {

	validateOWC();

	}

	else {

		strMsgGetIE="<TABLE cellSpacing=0 cellPadding=0 width='95%' border=0 height='8'><TR>"

		strMsgGetIE+="<TD bgColor='#336699' height=25 width=15>&nbsp;</TD><TD bgColor='#666666' width=500px><FONT face=Tahoma "

		strMsgGetIE+="size=4 color=white><b>&nbsp;Data Access Page Notification</B></FONT></TD></TR>"

		strMsgGetIE+="<TR><TD bgColor='#cccccc' width=15>&nbsp;</TD><TD bgColor='#cccccc' width=500px><BR>"

		strMsgGetIE+="<p><font face='Tahoma' size='2'>"

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		strMsgGetOWC+="<FONT face=Tahoma color=white size=4><B>&nbsp;&nbsp;"

		strMsgGetOWC+="Data Access Page Notification</B></FONT></TD></TR><TR><TD bgColor='#cccccc' width=15>&nbsp;</TD>"

		strMsgGetOWC+="<TD bgColor='#cccccc' width='500px'><BR>"

		strMsgGetOWC+="<p><font face='Tahoma' size='2'>This page requires the Microsoft Office Web Components.</p>"

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<!--[if gte mso 9]><xml>

 <o:DocumentProperties>

  <o:LastAuthor>Rite Aid Corporation</o:LastAuthor>

  <o:Revision>27</o:Revision>

  <o:TotalTime>44</o:TotalTime>

  <o:LastSaved>2008-07-02T18:26:37Z</o:LastSaved>

  <o:Version>11.9999</o:Version>

 </o:DocumentProperties>

</xml><![endif]-->

<!--[if gte mso 9]><xml>

<o:CustomDocumentProperties>

<o:Categories dt:dt="string">schedule</o:Categories>

</o:CustomDocumentProperties>

</xml><![endif]-->

</HEAD>

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style="Z-INDEX: 1; OVERFLOW: hidden; WIDTH: 10.5in; HEIGHT: 0.645in; BACKGROUND-COLOR: #ffffff" 

tabIndex=3>

<P align=center><FONT size=6>FSS Schedule for Period Beginning</FONT> <TEXTAREA class="MsoTextbox Style1" id=Text0 style="PADDING-RIGHT: 0in; PADDING-LEFT: 0in; FONT-WEIGHT: 400; FONT-SIZE: 30px; Z-INDEX: 1; LEFT: 0in; PADDING-BOTTOM: 0in; OVERFLOW: hidden; WIDTH: 1.884in; BORDER-TOP-STYLE: none; PADDING-TOP: 0in; FONT-FAMILY: tahoma; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; TOP: 0in; HEIGHT: 0.338in; BORDER-BOTTOM-STYLE: none" tabIndex=3 rows=1 cols=1 ACCESS_CB_FORMAT></TEXTAREA><BR></P></DIV>

<P></P>

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<DIV class=Mso2dSection id=HeaderGroupLevel0 

style="WIDTH: 10.542in; HEIGHT: 0.177in; BACKGROUND-COLOR: #ffffff"></DIV>

<DIV class=Mso2dSectionBanner id=HeaderGroupLevel1Banner style="WIDTH: 10.542in" 

tabIndex=-1><SPAN id=HeaderGroupLevel1BannerCaption>Header: 

GroupLevel1</SPAN></DIV>

<DIV class=Mso2dSection id=HeaderGroupLevel1 

style="BORDER-TOP: black thin solid; BORDER-LEFT-WIDTH: thin; BORDER-BOTTOM-WIDTH: thin; WIDTH: 10.542in; COLOR: white; HEIGHT: 0.177in; BACKGROUND-COLOR: navy; BORDER-RIGHT-WIDTH: thin"><TEXTAREA class="MsoTextbox Style0" id=Text32 style="PADDING-RIGHT: 0in; PADDING-LEFT: 0in; Z-INDEX: 1; BORDER-LEFT-COLOR: navy; LEFT: 0in; BORDER-BOTTOM-COLOR: navy; PADDING-BOTTOM: 0in; OVERFLOW: hidden; WIDTH: 0.875in; BORDER-TOP-STYLE: solid; BORDER-TOP-COLOR: navy; PADDING-TOP: 0in; BORDER-RIGHT-STYLE: solid; BORDER-LEFT-STYLE: solid; POSITION: absolute; TOP: 0in; HEIGHT: 0.166in; BORDER-RIGHT-COLOR: navy; BORDER-BOTTOM-STYLE: solid" MsoTextAlign="General"></TEXTAREA><IMG 

class=MsoExpandCollapse id=DirRptExpand 

style="Z-INDEX: 2; LEFT: 1.208in; POSITION: absolute; TOP: 0in" tabIndex=1 

src="owc://GIF/#11256" ACCESS_CB_FORMAT></DIV>

<DIV class=Mso2dSectionBanner id=HeaderGroupLevel2Banner style="WIDTH: 10.542in" 

tabIndex=-1><SPAN id=HeaderGroupLevel2BannerCaption>Header: 

GroupLevel2</SPAN></DIV>

<DIV class=Mso2dSection id=HeaderGroupLevel2 

style="WIDTH: 10.542in; HEIGHT: 0.177in; BACKGROUND-COLOR: #c0c0c0"><IMG 

class=MsoExpandCollapse id=RankExpand 

style="Z-INDEX: 32768; LEFT: 1.208in; POSITION: absolute; TOP: 0in" tabIndex=2 

src="owc://GIF/#11254" ACCESS_CB_FORMAT><TEXTAREA class="MsoTextbox Style1" id=Text15 style="PADDING-RIGHT: 0in; PADDING-LEFT: 0in; Z-INDEX: 1; LEFT: 2.7in; PADDING-BOTTOM: 0in; OVERFLOW: hidden; WIDTH: 0.65in; PADDING-TOP: 0in; POSITION: absolute; TOP: 0in; HEIGHT: 0.166in"></TEXTAREA><TEXTAREA class="MsoTextbox Style1" id=Text17 style="PADDING-RIGHT: 0in; PADDING-LEFT: 0in; Z-INDEX: 2; LEFT: 1.4in; PADDING-BOTTOM: 0in; OVERFLOW: hidden; WIDTH: 0.65in; PADDING-TOP: 0in; POSITION: absolute; TOP: 0in; HEIGHT: 0.166in"></TEXTAREA><TEXTAREA class="MsoTextbox Style1" id=Text18 style="PADDING-RIGHT: 0in; PADDING-LEFT: 0in; Z-INDEX: 3; LEFT: 2.05in; PADDING-BOTTOM: 0in; OVERFLOW: hidden; WIDTH: 0.65in; PADDING-TOP: 0in; POSITION: absolute; TOP: 0in; HEIGHT: 0.166in"></TEXTAREA><TEXTAREA class="MsoTextbox Style1" id=Text19 style="PADDING-RIGHT: 0in; PADDING-LEFT: 0in; Z-INDEX: 4; LEFT: 3.35in; PADDING-BOTTOM: 0in; OVERFLOW: hidden; WIDTH: 0.65in; PADDING-TOP: 0in; POSITION: absolute; TOP: 0in; HEIGHT: 0.166in"></TEXTAREA><TEXTAREA class="MsoTextbox Style1" id=Text20 style="PADDING-RIGHT: 0in; PADDING-LEFT: 0in; Z-INDEX: 5; LEFT: 4in; PADDING-BOTTOM: 0in; OVERFLOW: hidden; WIDTH: 0.65in; PADDING-TOP: 0in; POSITION: absolute; TOP: 0in; HEIGHT: 0.166in"></TEXTAREA><TEXTAREA class="MsoTextbox Style1" id=Text21 style="PADDING-RIGHT: 0in; PADDING-LEFT: 0in; Z-INDEX: 6; LEFT: 4.65in; PADDING-BOTTOM: 0in; OVERFLOW: hidden; WIDTH: 0.65in; PADDING-TOP: 0in; POSITION: absolute; TOP: 0in; HEIGHT: 0.166in"></TEXTAREA><TEXTAREA class="MsoTextbox Style1" id=Text22 style="PADDING-RIGHT: 0in; PADDING-LEFT: 0in; Z-INDEX: 7; LEFT: 5.3in; PADDING-BOTTOM: 0in; OVERFLOW: hidden; WIDTH: 0.65in; PADDING-TOP: 0in; POSITION: absolute; TOP: 0in; HEIGHT: 0.166in"></TEXTAREA><TEXTAREA class="MsoTextbox Style1" id=Text23 style="PADDING-RIGHT: 0in; PADDING-LEFT: 0in; Z-INDEX: 8; LEFT: 5.95in; PADDING-BOTTOM: 0in; OVERFLOW: hidden; WIDTH: 0.65in; PADDING-TOP: 0in; POSITION: absolute; TOP: 0in; HEIGHT: 0.166in"></TEXTAREA><TEXTAREA class="MsoTextbox Style1" id=Text24 style="PADDING-RIGHT: 0in; PADDING-LEFT: 0in; Z-INDEX: 9; LEFT: 6.6in; PADDING-BOTTOM: 0in; OVERFLOW: hidden; WIDTH: 0.65in; PADDING-TOP: 0in; POSITION: absolute; TOP: 0in; HEIGHT: 0.166in"></TEXTAREA><TEXTAREA class="MsoTextbox Style1" id=Text25 style="PADDING-RIGHT: 0in; PADDING-LEFT: 0in; Z-INDEX: 10; LEFT: 7.25in; PADDING-BOTTOM: 0in; OVERFLOW: hidden; WIDTH: 0.65in; PADDING-TOP: 0in; POSITION: absolute; TOP: 0in; HEIGHT: 0.166in"></TEXTAREA><TEXTAREA class="MsoTextbox Style1" id=Text26 style="PADDING-RIGHT: 0in; PADDING-LEFT: 0in; Z-INDEX: 11; LEFT: 7.9in; PADDING-BOTTOM: 0in; OVERFLOW: hidden; WIDTH: 0.65in; PADDING-TOP: 0in; POSITION: absolute; TOP: 0in; HEIGHT: 0.166in"></TEXTAREA><TEXTAREA class="MsoTextbox Style1" id=Text27 style="PADDING-RIGHT: 0in; PADDING-LEFT: 0in; Z-INDEX: 12; LEFT: 8.55in; PADDING-BOTTOM: 0in; OVERFLOW: hidden; WIDTH: 0.65in; PADDING-TOP: 0in; POSITION: absolute; TOP: 0in; HEIGHT: 0.166in"></TEXTAREA><TEXTAREA class="MsoTextbox Style1" id=Text28 style="PADDING-RIGHT: 0in; PADDING-LEFT: 0in; Z-INDEX: 13; LEFT: 9.2in; PADDING-BOTTOM: 0in; OVERFLOW: hidden; WIDTH: 0.65in; PADDING-TOP: 0in; POSITION: absolute; TOP: 0in; HEIGHT: 0.166in"></TEXTAREA><TEXTAREA class="MsoTextbox Style1" id=Text29 style="PADDING-RIGHT: 0in; PADDING-LEFT: 0in; Z-INDEX: 14; LEFT: 9.85in; PADDING-BOTTOM: 0in; OVERFLOW: hidden; WIDTH: 0.65in; PADDING-TOP: 0in; POSITION: absolute; TOP: 0in; HEIGHT: 0.166in"></TEXTAREA><TEXTAREA class="MsoTextbox Style2" id=Text30 style="PADDING-RIGHT: 0in; PADDING-LEFT: 0in; Z-INDEX: 15; LEFT: 0in; PADDING-BOTTOM: 0in; OVERFLOW: hidden; WIDTH: 1.4in; PADDING-TOP: 0in; POSITION: absolute; TOP: 0in; HEIGHT: 0.166in" MsoTextAlign="General"></TEXTAREA></DIV>

<DIV class=Mso2dSectionBanner id=Headerq22500CurrentWorkingScheduleCTBanner 

style="WIDTH: 10.542in" tabIndex=-1><SPAN 

id=Headerq22500CurrentWorkingScheduleCTBannerCaption>Header: 

q22500CurrentWorkingScheduleCT</SPAN></DIV>

<DIV class=Mso2dSection id=Headerq22500CurrentWorkingScheduleCT 

style="WIDTH: 10.542in; HEIGHT: 0.291in; BACKGROUND-COLOR: #ffffff"><TEXTAREA class="MsoTextbox Style3" id=SrInfo style="PADDING-RIGHT: 0in; PADDING-LEFT: 0.05in; Z-INDEX: 1; LEFT: 0in; PADDING-BOTTOM: 0in; OVERFLOW: hidden; WIDTH: 1.4in; PADDING-TOP: 0in; POSITION: absolute; TOP: 0in; HEIGHT: 0.291in"></TEXTAREA><TEXTAREA class="MsoTextbox Style4" id=0 style="PADDING-RIGHT: 0in; DISPLAY: inline-block; PADDING-LEFT: 0in; Z-INDEX: 2; LEFT: 1.4in; PADDING-BOTTOM: 0in; OVERFLOW: visible; WIDTH: 0.65in; PADDING-TOP: 0in; POSITION: absolute; TOP: 0in; HEIGHT: 0.291in"></TEXTAREA><TEXTAREA class="MsoTextbox Style4" id=1 style="PADDING-RIGHT: 0in; PADDING-LEFT: 0in; Z-INDEX: 3; LEFT: 2.05in; PADDING-BOTTOM: 0in; OVERFLOW: hidden; WIDTH: 0.65in; PADDING-TOP: 0in; POSITION: absolute; TOP: 0in; HEIGHT: 0.291in"></TEXTAREA><TEXTAREA class="MsoTextbox Style4" id=2 style="PADDING-RIGHT: 0in; PADDING-LEFT: 0in; Z-INDEX: 4; LEFT: 2.7in; PADDING-BOTTOM: 0in; OVERFLOW: hidden; WIDTH: 0.65in; PADDING-TOP: 0in; POSITION: absolute; TOP: 0in; HEIGHT: 0.291in"></TEXTAREA><TEXTAREA class="MsoTextbox Style4" id=3 style="PADDING-RIGHT: 0in; PADDING-LEFT: 0in; Z-INDEX: 5; LEFT: 3.35in; PADDING-BOTTOM: 0in; OVERFLOW: hidden; WIDTH: 0.65in; PADDING-TOP: 0in; POSITION: absolute; TOP: 0in; HEIGHT: 0.291in"></TEXTAREA><TEXTAREA class="MsoTextbox Style4" id=4 style="PADDING-RIGHT: 0in; PADDING-LEFT: 0in; Z-INDEX: 6; LEFT: 4in; PADDING-BOTTOM: 0in; OVERFLOW: hidden; WIDTH: 0.65in; PADDING-TOP: 0in; POSITION: absolute; TOP: 0in; HEIGHT: 0.291in"></TEXTAREA><TEXTAREA class="MsoTextbox Style4" id=5 style="PADDING-RIGHT: 0in; PADDING-LEFT: 0in; Z-INDEX: 7; LEFT: 4.65in; PADDING-BOTTOM: 0in; OVERFLOW: hidden; WIDTH: 0.65in; PADDING-TOP: 0in; POSITION: absolute; TOP: 0in; HEIGHT: 0.291in" readOnly></TEXTAREA><TEXTAREA class="MsoTextbox Style4" id=6 style="PADDING-RIGHT: 0in; PADDING-LEFT: 0in; Z-INDEX: 8; LEFT: 5.3in; PADDING-BOTTOM: 0in; OVERFLOW: hidden; WIDTH: 0.65in; PADDING-TOP: 0in; POSITION: absolute; TOP: 0in; HEIGHT: 0.291in"></TEXTAREA><TEXTAREA class="MsoTextbox Style4" id=7 style="PADDING-RIGHT: 0in; PADDING-LEFT: 0in; Z-INDEX: 9; LEFT: 5.95in; PADDING-BOTTOM: 0in; OVERFLOW: hidden; WIDTH: 0.65in; PADDING-TOP: 0in; POSITION: absolute; TOP: 0in; HEIGHT: 0.291in"></TEXTAREA><TEXTAREA class="MsoTextbox Style4" id=8 style="PADDING-RIGHT: 0in; PADDING-LEFT: 0in; Z-INDEX: 10; LEFT: 6.6in; PADDING-BOTTOM: 0in; OVERFLOW: hidden; WIDTH: 0.65in; PADDING-TOP: 0in; POSITION: absolute; TOP: 0in; HEIGHT: 0.291in"></TEXTAREA><TEXTAREA class="MsoTextbox Style4" id=9 style="PADDING-RIGHT: 0in; PADDING-LEFT: 0in; Z-INDEX: 11; LEFT: 7.25in; PADDING-BOTTOM: 0in; OVERFLOW: hidden; WIDTH: 0.65in; PADDING-TOP: 0in; POSITION: absolute; TOP: 0in; HEIGHT: 0.291in"></TEXTAREA><TEXTAREA class="MsoTextbox Style4" id=10 style="PADDING-RIGHT: 0in; PADDING-LEFT: 0in; Z-INDEX: 12; LEFT: 7.9in; PADDING-BOTTOM: 0in; OVERFLOW: hidden; WIDTH: 0.65in; PADDING-TOP: 0in; POSITION: absolute; TOP: 0in; HEIGHT: 0.291in"></TEXTAREA><TEXTAREA class="MsoTextbox Style4" id=11 style="PADDING-RIGHT: 0in; PADDING-LEFT: 0in; Z-INDEX: 13; LEFT: 8.55in; PADDING-BOTTOM: 0in; OVERFLOW: hidden; WIDTH: 0.65in; PADDING-TOP: 0in; POSITION: absolute; TOP: 0in; HEIGHT: 0.291in"></TEXTAREA><TEXTAREA class="MsoTextbox Style4" id=12 style="PADDING-RIGHT: 0in; PADDING-LEFT: 0in; Z-INDEX: 14; LEFT: 9.2in; PADDING-BOTTOM: 0in; OVERFLOW: hidden; WIDTH: 0.65in; PADDING-TOP: 0in; POSITION: absolute; TOP: 0in; HEIGHT: 0.291in"></TEXTAREA><TEXTAREA class="MsoTextbox Style4" id=13 style="PADDING-RIGHT: 0in; PADDING-LEFT: 0in; Z-INDEX: 15; LEFT: 9.85in; PADDING-BOTTOM: 0in; OVERFLOW: hidden; WIDTH: 0.65in; PADDING-TOP: 0in; POSITION: absolute; TOP: 0in; HEIGHT: 0.291in"></TEXTAREA></DIV>

<DIV class=Mso2dSection id=NavigationGroupLevel3 

style="WIDTH: 10.5in; HEIGHT: 0.65in; BACKGROUND-COLOR: #ffffff"></DIV>

<DIV class=Mso2dSection id=NavigationGroupLevel4 

style="WIDTH: 10.5in; HEIGHT: 0.65in; BACKGROUND-COLOR: #ffffff"></DIV></BODY></HTML>

Open in new window

0
 
LVL 11

Author Comment

by:Wes Miller
ID: 24870499
I tried upgrading the user to Internet explorer 8 and now get the below:

Data Access Pages has detected that your IE security settings will not allow you to access data from a site considered to be insecure.
In order to access the data contained within the Data Access Page, you need to:
1. Start IE
2. Choose Internet Options from the Tools menu
3. Click on the "Security" Tab
4. Click on the "Trusted Sites" icon
5. Click on the "Sites..." button
6. Uncheck the "Require server verification (https) for all sites in the zone" checkbox
7. Add "http://corpintranet.ra.riteaid.us/fss/fss%20schedule/p22400CurrentSchedule.htm" as a trusted server
8. OK the dialog
9. Try to open the Data Access Page
If you still cannot access the data, it is possible that one of the following problems exist.
You do not have security permissions to the server on which the data resides.
You do not have security permissions to the data referenced in the mail.
You should check with the Data Access Page owner to determine if you need other permissions.
 
FSS Schedule for Period Beginning
 
Caption: GroupLevel0Header: GroupLevel0Header: GroupLevel1Header: GroupLevel2Header: q22500CurrentWorkingScheduleCT
All the settings are as it states, but still can't see the schedule...
0
 
LVL 16

Accepted Solution

by:
jessc7 earned 500 total points
ID: 24872094
See the following KB:

http://support.microsoft.com/kb/313239

If you follow the workaround and enable data sources across domains, does the issue go away? I'm a little uncomfortable with this as the permanent solution, but want to see if it changes the behavior for the issue.
0
 
LVL 11

Author Closing Comment

by:Wes Miller
ID: 31603453
Using the info you provided above I was able to resolve it and is now working, not quite sure what fixed it exactly ,but some tweaking and it stated to work.

Wes
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