Juan-ito
asked on
Asterisk and Trixbox CE
Hi,
i got a new job and they use Trixbox CE and asterisk running on linux, i never had used before... today we have a singular problem.... any calls can get into the company easily.... and outbound calls to a cellphone...local....or 800 number are fine... the problem comes with the Long Distance calls.....it's said a weird message...."The number you have dial is't currently unavailable..."
Help me please.... where can i start looking?? what can i check??
we already report the problem to the carrier... but he said that the E1 it's fine... so help me please....
Thanks in advanced....
i got a new job and they use Trixbox CE and asterisk running on linux, i never had used before... today we have a singular problem.... any calls can get into the company easily.... and outbound calls to a cellphone...local....or 800 number are fine... the problem comes with the Long Distance calls.....it's said a weird message...."The number you have dial is't currently unavailable..."
Help me please.... where can i start looking?? what can i check??
we already report the problem to the carrier... but he said that the E1 it's fine... so help me please....
Thanks in advanced....
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it was a outbound policy that someone implement and don't say anything about it..... there plenty of routes for each code.... that means repetitive routes... so i can conclude that the device was a little confuse and don't know for which route it had go out to each code....
so we erase every route in the outbound and then create a new ones....
Thanks a lot for your help Frosty555