MS Word 2003 custom dictionary seems to empty itself?

A colleague of mine is using a custom dictionary and he says that when he hits the upper limit, not only is the word not added to the custom dictionary, but the custom dictionary empties itself, and he loses all the words he had added to it.  Anybody have a clue as to why it would empty itself?

I've done some searching on EE and found threads that mention a 64 kb upper limit on custom dictionaries, and others that mention that once that upper limit is reached you can't add words, and you need to create another custom dictionary and that you can have up to 10 custom dictionaries. But nothing about the custom dictionary emptying itself.

Thanks
mobotAsked:
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GrahamSkanConnect With a Mentor RetiredCommented:
If it is a problem unique to his installation, it could be a corruption.

Try these troubleshooting tips

http://www.officearticles.com/word/steps_to_troubleshooting_microsoft_word.htm
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mobotAuthor Commented:
Thanks.
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