Solved

Fuji Xerox C450 Document centre won't print in Windows XP

Posted on 2009-07-14
4
1,266 Views
Last Modified: 2012-05-07
Hi

My client has a Fuji Xerox C450 Document centre which works for all except for a new user. The driver is setup correctly and can communicate with the printer (ping) and can see all settings however when this user prints the job disappears into thin air it leaves Windows as if it was going to print OK but it never prints out and there is no job in the print Q.

I disabled the firewall and AV no difference.

I called Fuji support and they are scratching their head.
0
Comment
Question by:Rockend
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
4 Comments
 
LVL 11

Expert Comment

by:loftyworm
ID: 24855410
Any event log entires?
0
 

Author Comment

by:Rockend
ID: 24855494
Sorry not yet I am not onsite till tomorrow
0
 

Author Comment

by:Rockend
ID: 24855572
what should I be looking at in the logs. I can't see anyhing in the Q neither in the maintenance logs
0
 

Accepted Solution

by:
Rockend earned 0 total points
ID: 24856341
Worked it out.
The driver was getting corrupted during download by Kaspersky AV so downloaded on another pc and copied over setup again all good.

Thanks for your help.
0

Featured Post

Salesforce Made Easy to Use

On-screen guidance at the moment of need enables you & your employees to focus on the core, you can now boost your adoption rates swiftly and simply with one easy tool.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

There are many software programs on offer that will claim to magically speed up your computer. The best advice I can give you is to avoid them like the plague, because they will often cause far more problems than they solve. Try some of these "do it…
Ever visit a website where you spotted a really cool looking Font, yet couldn't figure out which font family it belonged to, or how to get a copy of it for your own use? This article explains the process of doing exactly that, as well as showing how…
Windows 8 came with a dramatically different user interface known as Metro. Notably missing from that interface was a Start button and Start Menu. Microsoft responded to negative user feedback of the Metro interface, bringing back the Start button a…
Get a first impression of how PRTG looks and learn how it works.   This video is a short introduction to PRTG, as an initial overview or as a quick start for new PRTG users.

724 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question