Windows can't install usb driver automatically.

Posted on 2009-07-14
Medium Priority
Last Modified: 2012-05-07
I have problem with my computer, my windows can't install usb driver automatically, I have to install by myself: Computer Management\ Device Manager and update driver for yellow question mark (usb device).
Please help me to solve this problem!
Question by:Mr_Bach
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Expert Comment

ID: 24855692
have youjust reinstalled windows or is this a recurrent problem with each new device you introduce to your system?
LVL 23

Expert Comment

ID: 24855695
are you under the influences of group policy or other domain restrictions?

Is it even a XP native driver?

Author Comment

ID: 24855869
This problem happened to some computers, with same CD, I have reinstalled for 1 computer and no problem, windows can detect usb automatically.

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LVL 23

Expert Comment

ID: 24855884
When you say same CD, are you referring to a SOE (standard operating environment CD) that was made for your purposes?

Author Comment

ID: 24855916
No, I means all those computers were installed from same CD. First time, I installed for 1 computer and made ghost file, deployed to some computers and all of them can't detect USB device, I reinstalled 1 computer with that CD and it is working well. I dont wan't to reinstall OS for those computer because they have some additional software.
LVL 23

Expert Comment

ID: 24855974
are they all up to the current Service pack and patch levels?
Maybe the drivers need SP1 or SP2?

Did you customize that install in any way?
Sounds like it has had drivers removed or disabled.

You could try SFC /scannow to check all the windows files, but I don't think it will change any registry settings..


Accepted Solution

Mr_Bach earned 0 total points
ID: 24911463
I found out, there are some crazy problems with installation CD from DELL

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