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logging on MSN messenger restarts netgear wgr614v8

Posted on 2009-07-14
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Last Modified: 2013-11-09
Hello, i have weird problem.

i got my computer connected to a netgear wgr614v8 wireless router (connected via cable) and everytime i open msn and log in, the router lights turn to orange like it was resetting and i lose connection. after a few seconds, the router comes back online.  Any one know what can be causing this weird problem?
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Question by:Comptx
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8 Comments
 
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Expert Comment

by:Kavostylin
ID: 24856334
Could be any number of things.

I suggest updating the Firmware on your router and seeing how that goes...
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Author Comment

by:Comptx
ID: 24856343
i tried that, the router says no new firmware is availiable.  checked myself on the site just now and i see a new one.  trying that first.
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Expert Comment

by:Kavostylin
ID: 24856349
Kewl.
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Author Comment

by:Comptx
ID: 24856377
Well, updated and all is fine until..... i open msn and connect. and wham. resets.
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Expert Comment

by:Kavostylin
ID: 24856394
Try restoring factory defaults and reconfiguring your router.

If you have already tried this have you got another PC on your network to test??? Does the same problem happen with it???
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Expert Comment

by:inbox788
ID: 24861448
It's probably a bug introduced in newer firmware that hasn't been fixed yet. If newer firmware doesn't work, you might try OLDER firmware, as long as the newer bug fixes and enhancements don't impact you.

http://kb.netgear.com/app/answers/detail/a_id/796/


http://kb.netgear.com/app/answers/list/kw/wgr614v8%20firmware


FIX: Issue with MSN Windows Messenger and Netgear DG834G Router
http://www.daryl.mu/2008/05/25/fix-issue-with-msn-windows-messenger-and-netgear-dg834g-router/
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Accepted Solution

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Comptx earned 0 total points
ID: 24864038
Wonder what caused it to be like this to beging with... its been running fine for all this time, and suddently it starts doing that. i will check that when i get back home.
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LVL 8

Expert Comment

by:inbox788
ID: 24865048
A lot of things can change in the background. MSN may start using some code that it didn't before, the ISP can change settings or you may update windows and change something that goes thru the net. In any case, it may expose a hidden bug that wasn't involved before.

It could all be related to MTU voodoo. What's the MTU on the router? You might lower it to 1500 or 1492 or even as low as 1400 and see if that impacts anything.
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