Solved

BrightStor Problems after SP2 Install

Posted on 2009-07-15
4
1,024 Views
Last Modified: 2012-06-21
I've installed Service Pack 2 on MS Windows Server 2003 SBS.  Since doing so, Brightstor ARCserve has been running incomplete jobs.  The Activity Log shows the following 3 errors:

W3406              15/07/2009 04:03:25 4939     1        Unable to read file. (FILE=C:\Users Shared Folders\Trigger\Email Archive\archive.pst, EC=LOCK VIOLATION)

W3406              15/07/2009 03:19:47 4939     1        Unable to read file. (FILE=C:\Users Shared Folders\ALee\Email Archive\archive2.pst, EC=LOCK VIOLATION)

W3406              15/07/2009 03:19:46 4939     1        Unable to read file. (FILE=C:\Users Shared Folders\ALee\Email Archive\archive.pst, EC=LOCK VIOLATION)

I'm sure I could run the backup excluding the 3 .pst files that it's having problems reading, but there were no problems backing up these files before the SP2 update and there are no problems with it reading any of the other users archive.pst files.

Any advise or recommendation would be very much appreciated.
0
Comment
Question by:OverlaySystems
4 Comments
 
LVL 5

Expert Comment

by:KETTANEH
ID: 24857873
ensure from their permission ...

C:\Users Shared Folders\ALee\Email Archive\
0
 

Author Comment

by:OverlaySystems
ID: 24858257
The permissions on files and folders that are creating the errors are exactly the same as ones that are backing up successfully.
0
 
LVL 10

Accepted Solution

by:
prashant9885 earned 250 total points
ID: 24881070
Recommendations :

1. use VSS writers with the vss-backup agent
2. Close outlook/exchange prior to backup or reschedule backup at a time where the pst file is not accessed.
3. In OFA configuration, change OFA parameter Write Inactive Period from 5 to 1 and restart OFA service.
4.Use Lock Mode if Deny Write fails, in global options. & Check Retry Immediately box
0

Featured Post

Use Case: Protecting a Hybrid Cloud Infrastructure

Microsoft Azure is rapidly becoming the norm in dynamic IT environments. This document describes the challenges that organizations face when protecting data in a hybrid cloud IT environment and presents a use case to demonstrate how Acronis Backup protects all data.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

How to fix error ""Failed to validate the vCentre certificate. Either install or verify the certificate by using the vSphere Data Protection Configuration utility" when you are trying to connect to VDP instance from Vcenter.
VM backups can be lost due to a number of reasons: accidental backup deletion, backup file corruption, disk failure, lost or stolen hardware, malicious attack, or due to some other undesired and unpredicted event. Thus, having more than one copy of …
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
To efficiently enable the rotation of USB drives for backups, storage pools need to be created. This way no matter which USB drive is installed, the backups will successfully write without any administrative intervention. Multiple USB devices need t…

803 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question