Solved

Edge Transport service

Posted on 2009-07-15
5
1,719 Views
Last Modified: 2013-11-15
I have a problem with the Edge transport service going up and up until 99% CPU used - machine like a snail.
If i end the process it auto restarts as it should and same again - this loop takes between 10 - 20 minutes.

What can i check.  I have been reading about back pressure, but no errors in logs stating this.

SYSTEM:
Win server 2003 /65
Exchange 2007/65 SP1 - roll up 7 (was roll up 8 - now removed)
Policy Patrol 5 (email filtering)
Running Edge and hub transport services.
SQL server 2005/64
twin Zeon quad core procs  + 16mg ram + raid 5 HD's
DC + RTSM roles.

I know the setup may not be ideal, but works with no issues other than this one.
0
Comment
Question by:dexterhome
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
5 Comments
 
LVL 5

Author Comment

by:dexterhome
ID: 24857892
I think i have traced the issue back to a message stuck in the mail queue.
It has not size.
I can not remove the message as gives me an error. (see bottom).

If i remove using this command:
remove-message -filter {fromaddress -like "sending user email"}
It asks me to confirm the message removal, and then returns me to the command line, but message is still locked in the queue.


--------------------------------------------------------
Microsoft Exchange Error
--------------------------------------------------------
Action 'Remove (with NDR)' could not be performed on object ''.


Failed
Error:
The requested operation can't be performed for the object with identity SVR2\Submission\86696.




--------------------------------------------------------
OK
--------------------------------------------------------
0
 
LVL 5

Author Comment

by:dexterhome
ID: 24860149
I finally got the message in question removed, but issue not resolved.

What / where can i check to solve the problem on the edge transport service 9edgetransport.exe)
0
 
LVL 5

Author Comment

by:dexterhome
ID: 24860180
I now have an error message in the application event viewer regarding policy patrol edge service - so this could be the problem. (not responding in a timely manner)

If i disable the policy patrol service and restart the edge service the service just starts running away again.
0
 
LVL 23

Expert Comment

by:debuggerau
ID: 24875946
any transport rules recently added?

And you have traced it back to that particular service causing the overload, not policy patrol?
0
 
LVL 5

Accepted Solution

by:
dexterhome earned 0 total points
ID: 24889372
finally found the issue.

I removed the policy patrol AV module and the transport service worked all ok.

Re-installed the av module and OK.

Issue was the av module and now resolved.
0

Featured Post

U.S. Department of Agriculture and Acronis Access

With the new era of mobile computing, smartphones and tablets, wireless communications and cloud services, the USDA sought to take advantage of a mobilized workforce and the blurring lines between personal and corporate computing resources.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Learn to move / copy / export exchange contacts to iPhone without using any software. Also see the issues in configuration of exchange with iPhone to migrate contacts.
All of the resources available today make learning a new digital media easier than ever-- if you know where to begin. This is a clear, simple guide to a few of the basic digital art mediums and how to begin learning them on your own.
The viewer will learn how to successfully download and install the SARDU utility on Windows 7, without downloading adware.
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

730 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question