Solved

Edge Transport service

Posted on 2009-07-15
5
1,714 Views
Last Modified: 2013-11-15
I have a problem with the Edge transport service going up and up until 99% CPU used - machine like a snail.
If i end the process it auto restarts as it should and same again - this loop takes between 10 - 20 minutes.

What can i check.  I have been reading about back pressure, but no errors in logs stating this.

SYSTEM:
Win server 2003 /65
Exchange 2007/65 SP1 - roll up 7 (was roll up 8 - now removed)
Policy Patrol 5 (email filtering)
Running Edge and hub transport services.
SQL server 2005/64
twin Zeon quad core procs  + 16mg ram + raid 5 HD's
DC + RTSM roles.

I know the setup may not be ideal, but works with no issues other than this one.
0
Comment
Question by:dexterhome
  • 4
5 Comments
 
LVL 5

Author Comment

by:dexterhome
ID: 24857892
I think i have traced the issue back to a message stuck in the mail queue.
It has not size.
I can not remove the message as gives me an error. (see bottom).

If i remove using this command:
remove-message -filter {fromaddress -like "sending user email"}
It asks me to confirm the message removal, and then returns me to the command line, but message is still locked in the queue.


--------------------------------------------------------
Microsoft Exchange Error
--------------------------------------------------------
Action 'Remove (with NDR)' could not be performed on object ''.


Failed
Error:
The requested operation can't be performed for the object with identity SVR2\Submission\86696.




--------------------------------------------------------
OK
--------------------------------------------------------
0
 
LVL 5

Author Comment

by:dexterhome
ID: 24860149
I finally got the message in question removed, but issue not resolved.

What / where can i check to solve the problem on the edge transport service 9edgetransport.exe)
0
 
LVL 5

Author Comment

by:dexterhome
ID: 24860180
I now have an error message in the application event viewer regarding policy patrol edge service - so this could be the problem. (not responding in a timely manner)

If i disable the policy patrol service and restart the edge service the service just starts running away again.
0
 
LVL 23

Expert Comment

by:debuggerau
ID: 24875946
any transport rules recently added?

And you have traced it back to that particular service causing the overload, not policy patrol?
0
 
LVL 5

Accepted Solution

by:
dexterhome earned 0 total points
ID: 24889372
finally found the issue.

I removed the policy patrol AV module and the transport service worked all ok.

Re-installed the av module and OK.

Issue was the av module and now resolved.
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Following basic email etiquette rules will help you write a professional email and achieve a good, lasting impression with your contacts.
Find out what you should include to make the best professional email signature for your organization.
This video shows how use content aware, what it’s used for, and when to use it over other tools.
Video by: Tony
This video teaches viewers how to export a project from Adobe Premiere Pro and the various file types involved.

914 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

14 Experts available now in Live!

Get 1:1 Help Now