Solved

Old emails being re-sent when switching between Cached Mode and online mode

Posted on 2009-07-15
3
672 Views
Last Modified: 2012-05-07
Hi,

We run an Exchange 2007 platform with Outlook 2003 clients.  All users are setup in cached mode.  However on occasion we have to move them to online mode.  Also, when users access their emails remotely via Citrix, the Outlook session they connect to will be in online mode, so they do differ between the two.

We have found that sometimes when switching between modes, that users Outlook client will resend a bunch of completely random old emails (anything from 2 to10 mails we have experienced so far).

Would anyone be able to suggest why its doing this, and how I can prevent this from happening?
0
Comment
Question by:mgraveney
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 47

Accepted Solution

by:
apache09 earned 500 total points
ID: 24866311
Are all users using laptops? Do they leave the office with their PCs in hand very often?

If not, is there any particular reason they are all on Cached Exchange Mode.

Best rule of thumb is: If the users are using desktops, and there are not any constant network connectivity issues.

Dont use Cached Exchange Mode.

Only use it if you absolutely need to.
0
 

Author Closing Comment

by:mgraveney
ID: 31603663
dd
0
 
LVL 47

Expert Comment

by:apache09
ID: 25452429
Any particular reason for the "C" Grade?

Before giving a C grade you really need to have given the expert an opportunity to earn a better grade.

No one wants a C Grade.

If the above did not help, or if you had more questions you should have responded to the post and we could have looked into the issue more.

By not responding one can easily assume that the above did resolve, or help you to resolve your problem.

If it did resolve your problem or help you to resolve the problem the grade should be an "A" or "B"

If you still have the problem and the above was not helpful at all, or you do not want any further support on the question, or you have resolved it yourself, you should post the reason and or solution and request for the question to be deleted.
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Read this checklist to learn more about the 15 things you should never include in an email signature.
Many people use more than one email account and so it becomes difficult for them to manage them when they use separate accounts,  so, in this article, I have shared an easy way to add Other Mail Accounts in your Google Inbox. It helps to combine all…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…

717 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question