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XP Outlook express takes too long to receive a message

Posted on 2009-07-15
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Last Modified: 2012-05-07
Hi,
XP Outlook express takes too long to receive a message.  It takes nearly a minute to receive one simple email.  Rest of pc is working fine.  Please advise.

Thanks,
Joe
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Question by:jstaron7
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flubbster earned 100 total points
ID: 24858413
Try enabling logging and then send a message. Look at the log file created (should be listed in the enable logging section for location). See what it reports, if anything, when you send a test email.

Send two test emails. Send one to yourself, then send another somewhere else.

Tools>option>Other>Advanced  (to enable logging)
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by:naughtynat
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Is is only receiving email? or sending also?

Do you have any antivirus software or firewalls on the computer?

What sort of internet connection do you have?

1 thing I would suggest is to check if there are any updates for your network card. I know that is strange but I have seen this to be the cause with broadband connections of a few occasions in the past.
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by:rickrythe
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Hi jstaron7,

Here is a link that contains info for improving Outlook Express performance. http://support.microsoft.com/kb/271510
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by:jcimarron
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by:jcimarron
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jstaron7--And as naughtynat has hinted, if you have set your antivirus program to scan incoming and/or outgoing mail, turn it off.  It is not necessary.
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by:jstaron7
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Thanks all!
Joe
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by:jcimarron
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jstaron7--You are most welcome!
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