?
Solved

FTP not listing files

Posted on 2009-07-15
13
Medium Priority
?
243 Views
Last Modified: 2013-12-09
i have a 2008 server with FTP installed.  I have a deadend set up as default and user names pointing to various folders.  I have a user who's trying to connect to FTP using Filezilla.  The connection times out with can not list directory.  I've checked the permissions over and over and it has read and list.   no matter what i try i can not see what's in the directory.
0
Comment
Question by:tbonehwd
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 7
  • 4
  • 2
13 Comments
 
LVL 11

Accepted Solution

by:
willettmeister earned 2000 total points
ID: 24858861
Can any users see the data.  I have seen this alot with firewall issues.  In my experience this happens when the PASV ports are blocked on the firewall.  
0
 

Author Comment

by:tbonehwd
ID: 24858879
well i dont' really know because only one user so far has complainted. i've tried it and i can't see anything either.  I have a proxy set up on the firewall but it's not blocking the port.  it's a NAT.  It's connection but it's not listing anything.
0
 

Expert Comment

by:JakkalsKruger
ID: 24858944
For clarity, what happens when the user tries to access via a web browser. I'm assuming that you require authentication, so it might be that filezilla is not transferring the credentials as expected by the Win Server
0
The Eight Noble Truths of Backup and Recovery

How can IT departments tackle the challenges of a Big Data world? This white paper provides a roadmap to success and helps companies ensure that all their data is safe and secure, no matter if it resides on-premise with physical or virtual machines or in the cloud.

 

Author Comment

by:tbonehwd
ID: 24858983
I've attached the error.








































































































































error.jpg
0
 

Expert Comment

by:JakkalsKruger
ID: 24859379
Did you set up a local user on the 2008 box called "ftpout"? Also, to troubleshoot, try anonymous access to see what happens.

Also, did you check the aceess permissions to include access from "any" IP address (for troubleshooting.

Laslty, can you post any errors in the IIS (I'm assuming your using IIS) related to this?
0
 

Author Comment

by:tbonehwd
ID: 24859465
Yes there is a local account.  There's not anonymous access at all.  This is related to software because I can do everything via a dos prompt.
0
 

Expert Comment

by:JakkalsKruger
ID: 24859770
Did you specify the user's folder in the connection settings in Filezilla. You mention a dead end as default.
0
 

Author Comment

by:tbonehwd
ID: 24859794
yes I did but each account is tied to a folder.  Also, this has to do with passive mode.  Is there a way to set IIS7 FTP which comes up in IIS6 to default to passive mode?
0
 

Author Comment

by:tbonehwd
ID: 24859886
OK I figured it out.  The problem was because of the windows firewall being on. In IIS7 you have to turn it off 3 different times or create  connection rules.
0
 

Expert Comment

by:JakkalsKruger
ID: 24859959
Cool, you've sorted it out... Strange that you could access it via DOS, though.
0
 
LVL 11

Expert Comment

by:willettmeister
ID: 24869341
I believe that's what I told you at the beginning.
0
 

Author Comment

by:tbonehwd
ID: 24869429
Ok i'll award you the points.  When you said firewall, i looked at my actual firewall, not the windows firewall.  that's why.  
0
 

Author Closing Comment

by:tbonehwd
ID: 31603711
Thanks.
0

Featured Post

Problems using Powershell and Active Directory?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

You might have come across a situation when you have Exchange 2013 server in two different sites (Production and DR). After adding the Database copy in ECP console it displays Database copy status unknown for the DR exchange server. Issue is strange…
New Windows 7 Installations take days for Windows-Updates to show up and install. This can easily be fixed. I have finally decided to write an article because this seems to get asked several times a day lately. This Article and the Links apply to…
This tutorial will walk an individual through the process of transferring the five major, necessary Active Directory Roles, commonly referred to as the FSMO roles to another domain controller. Log onto the new domain controller with a user account t…
Internet Business Fax to Email Made Easy - With  eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, f…
Suggested Courses

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question