Solved

GAL not updating Outlook 2007 in Cached mode, SBS 2003

Posted on 2009-07-15
3
873 Views
Last Modified: 2012-05-07
Hello,

Fixes tried -
1. Restart outlook (Waiting for process to stop)
2. Waiting for GAL to update over night - Failed even after 1 week.
3. http://support.microsoft.com/kb/841273 Q12 (Downloading GAL)
4. Remove profile and deleted OST, setup mailbox again.

My GAL will not update in cached mode. OWA and non cached mode is working great however in cached its just not updating. This has worked in the passed 3 months as I setup a PF with send as rights and the GAL updated and the send as worked (after restarting Outlook) however same process now and its not updating.

I have tried the above any more idea....

My server gets MS updates monthly and Computer every day.

ARGH!

Ace.
0
Comment
Question by:Ace_Crosley_79
3 Comments
 
LVL 27

Expert Comment

by:shauncroucher
ID: 24859127
It sounds like it could be a problem with your clients downloading the Offline Address Book or with the server updating the OAB after the GAL is changed.

http://technet.microsoft.com/en-us/library/bb310776.aspx - for outlook troubleshooting.

http://blogs.msdn.com/dgoldman/archive/2005/07/16/How-to-troubleshoot-the-OAB-Generation-process.aspx - Server troubleshooting.

Shaun
0
 
LVL 8

Expert Comment

by:Npatang
ID: 24859155
When you say GAL not updaing in CACHED mode it means your OAB is not updating.
In ESM > go to recipient > Offline address book > Properties of Default offline address book.
go in to the propertiesand change the update interval > cutomize.
Select sunday to saturday all time and apply.
Dismount and mount the public folder store and then wait fopr some time and try downloading the OAB on the clients manually

0
 

Accepted Solution

by:
Ace_Crosley_79 earned 0 total points
ID: 24859531
FIXED IT. Nothing to do with OAB it was the NK2 files copy of the email address. Simply delete the entry from the Nickname file and job done.
0

Featured Post

NAS Cloud Backup Strategies

This article explains backup scenarios when using network storage. We review the so-called “3-2-1 strategy” and summarize the methods you can use to send NAS data to the cloud

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you don't know how to downgrade, my instructions below should be helpful.
This article aims to explain the working of CircularLogArchiver. This tool was designed to solve the buildup of log file in cases where systems do not support circular logging or where circular logging is not enabled
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

815 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

9 Experts available now in Live!

Get 1:1 Help Now