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Configuring printers with Xendesktop and Wyse Viance

Posted on 2009-07-15
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Last Modified: 2012-05-07
I am trying to configuring printers using xendesktop and wyse viance.  THe printers are network printers shared from a windows server.  The printing is working fine but the problem that I am having is that the default printer will not stay selected when a user logs off and logs back into a xendesktop vm.  I am using profile manager to manage profiles at logon and logoff.  I would appreciate it if someone could lead me to a solution for this problem.  Thanks in advance for your help.
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Question by:PtFirst
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by:amichaell
ID: 24868601
Are you using Citrix's User Profile Manager?  If so, there is a confirmed bug in which the ntuser.dat does not write upon logoff.  I currently have a ticket open with support and I know of another person also with a ticket open.  
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by:PtFirst
ID: 24869936
I am using citrix profile manager.  I can create a file on the desktop and that follows me just fine.  The problem I am having is that when I setup printers on xendesktop image and set a default printer and then logoff and log back in the default printer has changed.
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by:amichaell
ID: 24870419
Right.  Your default printer setting is stored in the user's ntuser.dat file, which due to this bug isn't updating.  Check the timestamp on the user's ntuser.dat.  It should update upon logoff.  If it isn't, then your default printer isn't going to save.
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Author Comment

by:PtFirst
ID: 24872644
If this is truly a bug this will make my week.  Have you been able to get a fix from citrix on this?  My ntuser.dat file has an updated time stamp though.
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PtFirst earned 0 total points
ID: 24909463
I ended using the presentation server console for xendesktop and used the printer management capabilites of it to configure printers.  And then created security groups for each policy I creating.  From there I was able to add the appropriate users to the active directory security group.
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