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Backup Exec 12B Database Problem

Posted on 2009-07-15
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Last Modified: 2013-12-01
Our backup has been failing lately and I have spent a lot of time trying to get it running again but havn't been getting anywhere. I have installed all updates, ran cleaning jobs, created new backup jobs, installed the newest firmware for the tape drive, and even ran a repair install of Backup Exec.

Every day, Symantec ejects the tape before the end of the job. I have the job set to append to the media and if its full it should overwrite.

I was using the Backup Exec utility and ran a database consistency test.  
Here are the results:

Starting database utility operation.
Performing database consistency check for BEDB database.
Performing database consistency check for BE_DLO database.
Error: The check of the database failed.
Database utility for server 2K3SVR ended with errors.

Any ideas??? What is the best practice for rebuilding or fixing the database errors?
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Question by:qualityip
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4 Comments
 
LVL 23

Expert Comment

by:Rahul Misra
ID: 24859228
How to run a extensive database repair and cleanup of the Backup Exec database  when it is found to be inconsistent
http://support.veritas.com/docs/318243 
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Author Comment

by:qualityip
ID: 24859755
Thanks for the help. I tried everything in that specific order. Once I got to 'Age Database', the utility found errors. I also ran the database consistency check after that and there were still additional errors.

What would cause the database to be corrupt to the point it can be repaired? What else can we try?
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LVL 23

Expert Comment

by:Rahul Misra
ID: 24867582
If you do not have too much to loose,reload from a blank database using  the BEUTILTY
OR
call Symantec for further assistance
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Accepted Solution

by:
qualityip earned 0 total points
ID: 25025058
Ended up completely uninstalling and reinstalling Symantec Backup Exec, getting a new tape drive from dell, and ordering all new tapes. The backup is working fine now.
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